IT Service & Architecture Courses

Master the administration of enterprise Java applications with this comprehensive JBoss Application Server Administration course. Designed for IT professionals responsible for deploying, configuring, and maintaining JBoss environments, this hands-on training equips you with the practical skills to manage secure, reliable, and high-performing application servers. Throughout the course, you'll learn how to install and configure JBoss Application Server, manage deployments, administer standalone and domain environments, configure security, monitor system performance, troubleshoot common issues, and optimise server resources. You'll also explore clustering, load balancing, logging, and automation techniques that help ensure high availability and efficient enterprise application management. By combining expert instruction with practical lab exercises, you'll gain the confidence to administer JBoss Application Server environments in production and support enterprise Java applications with greater efficiency and reliability.

Build modern, interactive websites and web applications with this comprehensive JavaScript, TypeScript, jQuery & Web Development course. Designed for aspiring and experienced developers alike, this hands-on training teaches you how to create dynamic user interfaces, write clean and maintainable code, and develop responsive web applications using today's most widely adopted front-end technologies. You'll learn JavaScript fundamentals before progressing to advanced programming concepts, TypeScript for scalable application development, jQuery for efficient DOM manipulation, and modern web development techniques including asynchronous programming, APIs, and browser debugging. Through practical exercises and real-world examples, you'll gain the confidence to build robust, interactive websites and web applications for both personal and professional projects.

Build a solid foundation in Oracle database programming with the Oracle Program with PL/SQL course. Designed for professionals who want to move beyond SQL, this hands-on training teaches you how to develop robust PL/SQL programs using procedures, functions, packages, triggers, cursors, and exception handling. You'll learn how to combine SQL with procedural programming techniques to automate database processes, improve application performance, and create maintainable Oracle solutions. Through instructor-led demonstrations and practical lab exercises, you'll gain real-world experience writing efficient PL/SQL code, implementing business logic, handling errors, and working with advanced programming features. Covering Oracle Database 12cR2, 18c, and 19c, this course provides the essential skills needed to develop enterprise-ready Oracle database applications and prepares you for more advanced PL/SQL development.

Master the administration of Oracle E-Business Suite R12 and gain the practical skills to manage, secure, and maintain enterprise Oracle applications. This hands-on course teaches you how to install, configure, patch, monitor, and troubleshoot Oracle E-Business Suite environments while ensuring high availability, security, and optimal performance. You'll work with core administration tools, AutoConfig, cloning, concurrent processing, system maintenance, and backup strategies to confidently support production Oracle R12 deployments. Ideal for Oracle administrators looking to strengthen their technical expertise and efficiently manage complex Oracle E-Business Suite environments.

Build the practical skills needed to install, configure, administer, and secure Oracle WebLogic Server 14c in enterprise environments. This comprehensive hands-on course takes you through the complete WebLogic administration lifecycle, from initial installation and domain creation to application deployment, performance monitoring, clustering, high availability, and disaster recovery. Throughout the course, you'll gain experience managing WebLogic domains, deploying Java EE applications, automating administration with WebLogic Scripting Tool (WLST), configuring JDBC and JMS resources, implementing SSL security, and building resilient clustered environments. Practical labs reinforce every topic, giving you the confidence to manage production WebLogic infrastructures and support mission-critical enterprise applications. The course also provides a solid foundation for Oracle WebLogic Server administration certification

Take your Oracle SQL expertise to the next level with this advanced, hands-on training course designed for professionals who already understand SQL fundamentals and want to write faster, more efficient, and more sophisticated queries. You'll explore advanced SQL features including analytic functions, recursive queries, regular expressions, complex joins, pivots, and query optimisation techniques used in modern Oracle databases. Through instructor-led demonstrations and practical lab exercises, you'll learn how to solve complex data challenges, improve query performance, analyse large datasets, and produce scalable SQL solutions. By mastering advanced Oracle SQL capabilities, you'll be better equipped to support reporting, business intelligence, application development, and database administration in enterprise environments

Master Oracle's modern multitenant architecture and gain the practical skills to administer Container Databases (CDBs) and Pluggable Databases (PDBs) with confidence. This hands-on course teaches you how to create, clone, migrate, secure, back up, recover, and optimise multitenant environments using Oracle Database 19c. Through expert-led instruction and practical lab exercises, you'll learn how to transition legacy non-CDB databases to Oracle's multitenant model, implement resource management and lockdown profiles, perform PDB-level backup and recovery with RMAN, and manage upgrades using Oracle Database Upgrade Assistant (DBUA). You'll also explore Oracle Data Pump for efficient data migration and discover best practices for monitoring performance using Oracle's diagnostic tools. By the end of the course, you'll be equipped to deploy, manage, and maintain secure, scalable Oracle multitenant environments that support modern enterprise database consolidation strategies.

Take your Oracle Linux expertise to the next level with the Oracle Linux 9 Advanced Administration course. Designed for experienced Linux administrators, this hands-on training explores advanced enterprise administration techniques, including kernel management, high availability, performance tuning, storage optimisation, security hardening, automation, and troubleshooting. You'll gain practical experience configuring complex Oracle Linux environments using industry-standard tools and best practices, enabling you to manage mission-critical systems with confidence. Whether you're supporting on-premises, cloud, or hybrid infrastructure, this course equips you with the advanced skills needed to maximise system performance, reliability, and security.

Master the skills needed to confidently administer Oracle Linux 9 in enterprise environments. This hands-on course teaches you how to install, configure, secure, and maintain Oracle Linux systems while managing users, storage, networking, virtualization, and containers. Through practical lab exercises, you'll gain experience with modern administration tools including DNF, SELinux, systemd, Docker, and Podman, enabling you to deploy, troubleshoot, and optimize Linux infrastructure with confidence. Whether you're supporting on-premises, cloud, or hybrid environments, this course provides the practical knowledge required for day-to-day enterprise Linux administration

Take your Oracle programming skills to the next level with the Oracle Advanced PL/SQL course. Designed for experienced Oracle developers and database professionals, this hands-on training explores advanced programming techniques that help you build faster, more secure, and scalable database applications. Throughout the course, you'll learn how to optimise PL/SQL performance, work efficiently with collections and large objects (LOBs), implement fine-grained access control, strengthen application security, and integrate PL/SQL with external programs. You'll also gain practical experience using Oracle's built-in packages and performance profiling tools to diagnose bottlenecks and improve application efficiency. By the end of the course, you'll have the advanced skills needed to develop robust, high-performance Oracle applications while following industry best practices for security, maintainability, and performance

Build modern, secure, and data-driven web applications with the Oracle Application Express 23 (APEX) course. This hands-on training teaches you how to develop responsive applications using Oracle's powerful low-code platform with minimal programming. You'll learn to create interactive reports, forms, dashboards, and navigation components, customise application themes, implement authentication and security, and deploy production-ready applications. Through practical labs, you'll gain the confidence to transform Oracle database objects into fully functional web applications quickly and efficiently

Improve the speed and efficiency of your Oracle databases with the Oracle 19c SQL Performance Tuning course. This practical two-day training equips SQL developers, database professionals, and application support teams with the techniques needed to identify, analyse, and resolve SQL performance issues. Through hands-on exercises, you'll learn how Oracle's optimizer works, interpret execution plans, use SQL Trace and Autotrace, optimise joins and indexes, and apply SQL Tuning Advisor recommendations. By the end of the course, you'll be able to write faster, more efficient SQL that enhances application performance and database responsiveness.

Build the expertise to deploy, administer, and optimise highly available Oracle database clusters with the Oracle Database 19c RAC and Grid Infrastructure Administration course. Designed for experienced Oracle database professionals, this hands-on training teaches you how to install and configure Oracle Grid Infrastructure, create and manage Oracle Real Application Clusters (RAC), administer Automatic Storage Management (ASM), and maintain resilient multi-node database environments. Through practical labs, you'll learn to optimise performance, distribute workloads, troubleshoot cluster issues, and protect critical databases using RMAN—equipping you to support enterprise-grade, mission-critical Oracle infrastructures.

Protect your Oracle databases against planned and unplanned downtime with the Oracle Database 19c Data Guard course. Designed for database professionals responsible for high availability and disaster recovery, this hands-on training teaches you how to build, configure, monitor, and manage Oracle Data Guard environments. You'll gain practical experience creating physical, logical, and snapshot standby databases, performing switchovers and failovers, using the Data Guard Broker, and implementing backup and recovery strategies with RMAN. By the end of the course, you'll have the skills to maintain resilient Oracle database environments that minimise downtime and ensure business continuity

Master the techniques used by experienced Oracle DBAs to optimise database performance, eliminate bottlenecks, and maximise system efficiency. The Oracle Database 19c DBA Performance Tuning & Management course provides practical, hands-on training in diagnosing performance issues, tuning SQL statements, optimising memory and storage, and using Oracle's powerful diagnostic tools such as AWR, ADDM, ASH, and SQL Trace. Through real-world labs, you'll learn how to proactively monitor Oracle databases, improve query execution, and apply proven tuning strategies that reduce downtime and support high-performing enterprise environment

Protect your critical Oracle databases with confidence through the Oracle Database 19c Backup and Recovery with RMAN course. Designed for Oracle database administrators, this hands-on training teaches you how to create reliable backup strategies, recover from database failures, and minimise downtime using Oracle Recovery Manager (RMAN). You'll gain practical experience with backup automation, Flashback technologies, recovery catalogues, database duplication, and disaster recovery scenarios. By the end of the course, you'll be equipped to safeguard business-critical data, restore databases efficiently, and maintain high availability in enterprise Oracle environments.

Develop practical UNIX skills with this comprehensive, instructor-led UNIX Fundamentals course. Over five days, you'll learn to confidently navigate UNIX systems, manage files and permissions, edit text with vi/Vim, and automate everyday tasks using shell scripting. Through hands-on labs, you'll build scripts using variables, loops, functions, AWK, and other essential command-line tools, enabling you to work more efficiently across UNIX and Linux environments. Whether you're supporting enterprise systems or beginning your automation journey, this course provides the practical knowledge needed for real-world administration and scripting tasks

Build a strong foundation in Microsoft SQL Server and Transact-SQL (T-SQL) with this hands-on, instructor-led course. Learn how to write effective queries, retrieve and manipulate data, work with multiple tables, and apply built-in SQL functions to solve real business challenges. Through practical exercises in SQL Server Management Studio (SSMS), you'll gain the confidence to query, manage, and maintain SQL Server databases for reporting, application development, and data analysis.

Build the practical SQL Server skills needed to work confidently with Microsoft databases. This hands-on course takes you from essential Transact-SQL (T-SQL) concepts to advanced querying techniques, enabling you to retrieve, transform, and manage data efficiently. Through live instructor-led training and practical labs using SQL Server Management Studio (SSMS), you'll learn how to write powerful queries, optimise performance, work with multiple tables, and create scalable database solutions for real-world business environments

Master the fundamentals of the Spring Framework and learn how to build modern, scalable Java applications with confidence. This hands-on course introduces the core features of Spring, including dependency injection, bean configuration, aspect-oriented programming (AOP), data access, transaction management, and Spring Boot. Through practical exercises, you'll learn how to simplify enterprise application development, improve code maintainability, and create production-ready Java applications using industry best practices. Whether you're new to Spring or looking to strengthen your Java development skills, this course provides a solid foundation for modern enterprise development.

Build a strong foundation in SUSE Linux Enterprise Server (SLES) administration with this hands-on five-day course. Designed for aspiring Linux administrators and IT professionals, you'll learn how to install, configure, secure, and maintain SUSE Linux systems in enterprise environments. Through practical labs, you'll develop the skills to manage users, software, storage, networking, services, and system security while gaining the confidence needed to support production Linux environments. The course also aligns with the SUSE Certified Administrator (SCA) certification objectives, making it an excellent starting point for professional certification

Build a solid foundation in Oracle Solaris administration with this practical Solaris Fundamentals course. Learn how to navigate the Solaris operating system, manage users and files, administer storage, configure networking, monitor system performance, and automate routine tasks using the command line. Through hands-on exercises, you'll develop the essential skills required to confidently administer Solaris environments and support enterprise IT infrastructure. Whether you're new to Solaris or transitioning from another UNIX platform, this course provides the knowledge needed to manage Solaris systems effectively.

Build a strong foundation in relational database design and data modelling with this practical two-day course. Learn how to organise and structure data using industry-standard techniques, including entity relationship diagrams (ERDs), normalisation, relational schemas, and database constraints. You'll also gain an introduction to SQL, enabling you to retrieve and update data confidently. Ideal for aspiring database professionals, developers, and business analysts, this course provides the essential knowledge needed to design scalable, reliable, and efficient relational databases.

Take your PostgreSQL administration skills to the next level with this advanced course designed for professionals managing complex database environments. Learn how to optimise performance, strengthen security, manage high availability, and troubleshoot PostgreSQL systems effectively. Through practical, hands-on exercises, you’ll explore advanced administration techniques including database monitoring, backup and recovery strategies, replication, configuration tuning, and performance optimisation. Build the confidence to maintain reliable, scalable, and secure PostgreSQL databases that support demanding enterprise workloads.

Build dynamic, database-driven web applications with the PHP Developer course. Designed for aspiring and experienced developers, this hands-on training covers modern PHP programming, object-oriented development, database integration, and web application architecture. You'll learn how to write clean PHP code, process user input, manage sessions and cookies, connect securely to databases using PDO, implement object-oriented programming principles, and integrate web services. The course also introduces design patterns, templating, and modern PHP development practices to help you create secure, scalable, and maintainable applications. By the end of the course, you'll have the practical skills to develop professional PHP web applications using industry best practices

Build robust, scalable software by mastering the principles of Object-Oriented Analysis and Design (OOAD). This practical course teaches you how to analyze business requirements and transform them into well-structured object-oriented designs using industry-recognized modeling techniques and UML. Through hands-on exercises, you'll learn how to identify objects, classes, relationships, and system behaviors, create UML diagrams, apply object-oriented principles, and design maintainable software architectures. The course also covers use case modeling, domain analysis, class design, sequence diagrams, and design best practices to help bridge the gap between business requirements and implementation. By the end of the course, you'll be able to design flexible, reusable, and maintainable software solutions that support modern application development.

Become a confident MySQL Database Administrator with the practical skills to install, configure, secure, and maintain high-performing MySQL databases. This hands-on course is designed for IT professionals responsible for managing MySQL environments in development, testing, and production. You'll learn how to administer databases, manage users and permissions, implement backup and recovery strategies, monitor server health, optimize performance, and troubleshoot common issues. The course also covers replication, security, storage engines, and routine maintenance to help ensure database availability, reliability, and scalability. By the end of the course, you'll be equipped to manage MySQL databases efficiently while applying industry best practices for administration, security, and performance.

Develop high-performance, data-driven applications with MySQL for Developers. This practical course is designed for software developers who want to build, query, and manage MySQL databases efficiently while following industry best practices. Through hands-on exercises, you'll learn how to design relational databases, write optimized SQL queries, create tables and relationships, work with indexes, transactions, stored procedures, views, and triggers, and integrate MySQL into modern applications. You'll also explore techniques for improving query performance, maintaining data integrity, and troubleshooting common database issues. By the end of the course, you'll have the skills to confidently design and develop MySQL-backed applications that are scalable, secure, and easy to maintain.

Optimize the speed, stability, and scalability of your MySQL databases with the MySQL Performance and Tuning course. Designed for database administrators, developers, and IT professionals, this hands-on training provides practical techniques to identify performance bottlenecks, improve query efficiency, and maximize database performance. Through real-world exercises, you'll learn how to analyze slow queries, optimize indexes, tune server configuration, monitor system performance, and troubleshoot common database issues. You'll also explore storage engines, caching, execution plans, and performance monitoring tools to ensure your MySQL environments run efficiently under demanding workloads. By the end of the course, you'll be able to confidently tune MySQL databases for improved performance, reliability, and scalability.

Master the administration of MariaDB, one of the world's leading open-source relational database management systems. This hands-on course equips database administrators and IT professionals with the practical skills to install, configure, secure, monitor, and maintain MariaDB environments for optimal performance and reliability. Through real-world exercises, you'll learn how to manage databases and users, configure server settings, implement backup and recovery strategies, monitor performance, optimize queries, and troubleshoot common database issues. You'll also explore security best practices, replication, and routine maintenance to ensure highly available and efficient database systems. By the end of the course, you'll be able to confidently administer MariaDB databases in development, testing, and production environments.

Automate Linux administration and improve your command-line productivity with the Linux Bash Shell Programming course. This hands-on training teaches you how to create powerful Bash scripts that simplify repetitive tasks, streamline system management, and increase operational efficiency. You'll learn the fundamentals of Bash scripting, including variables, loops, conditional statements, functions, file handling, user input, and error handling. Through practical exercises, you'll develop reusable scripts to automate everyday Linux administration tasks and build a strong foundation for DevOps, system administration, and infrastructure automation. By the end of the course, you'll be able to write reliable, maintainable Bash scripts that enhance productivity and support real-world Linux environments.

Master advanced Linux shell scripting techniques and automate complex administrative tasks with the Linux Advanced Shell Programming Tools course. Designed for experienced Linux users, this hands-on training helps you write powerful, efficient, and maintainable shell scripts using industry-standard command-line tools and scripting practices. You'll learn advanced Bash scripting, text processing with tools such as sed, awk, and grep, regular expressions, process management, file manipulation, debugging, and automation techniques. Through practical exercises, you'll develop scripts that simplify system administration, improve productivity, and automate repetitive tasks. By the end of the course, you'll be able to create robust shell scripts and leverage advanced Linux tools to manage systems more efficiently and support DevOps and automation workflows.

Automate Linux administration and streamline IT operations with Linux Automation with Ansible. This hands-on course teaches you how to use Ansible to automate system configuration, software deployment, application provisioning, and infrastructure management across Linux environments. Through practical labs, you'll learn how to create playbooks, manage inventories, use variables and roles, execute ad hoc commands, and automate repetitive administrative tasks. You'll also explore Ansible best practices for configuration management, orchestration, and scalable infrastructure automation. By the end of the course, you'll be able to confidently deploy, configure, and manage Linux systems using Ansible, improving operational efficiency, consistency, and reliability.

Take your JavaScript skills to the next level with this Intermediate JavaScript course. Designed for developers with a basic understanding of JavaScript, this hands-on training explores modern language features, asynchronous programming, object-oriented concepts, modules, and advanced coding techniques used in real-world web applications. Through practical exercises, you'll learn how to write cleaner, more efficient, and maintainable code using ES6+ features, manage asynchronous operations with promises and async/await, work with objects and classes, handle errors effectively, and organize code into reusable modules. By the end of the course, you'll have the confidence to develop more sophisticated JavaScript applications and prepare for advanced front-end frameworks and full-stack development.

Build enterprise-grade applications with Java EE (Jakarta EE) and gain the skills to develop secure, scalable, and maintainable business solutions. This hands-on course introduces the core technologies and APIs used to create multi-tier enterprise applications, from web components and business logic to database integration and RESTful services. Through practical labs, you'll explore Servlets, JavaServer Faces (JSF), Enterprise JavaBeans (EJB), Contexts and Dependency Injection (CDI), JPA, REST APIs, security, and transaction management. You'll learn how to integrate these technologies to build robust enterprise applications that meet modern business requirements. By the end of the course, you'll be able to design, develop, deploy, and maintain Java EE applications using industry best practices.

Master Java Persistence API (JPA) and Hibernate to build robust, scalable, and high-performance data-driven applications. This hands-on course teaches you how to simplify database access by mapping Java objects to relational databases using industry-standard persistence frameworks. Through practical exercises, you'll learn entity mapping, object-relational mapping (ORM), relationships, queries, transactions, and performance optimization using JPA and Hibernate. You'll also explore advanced features such as inheritance, caching, validation, and fetching strategies to develop enterprise-grade Java applications with confidence. By the end of the course, you'll be equipped to design, develop, and maintain efficient persistence layers for modern Java applications using JPA and Hibernate best practices

Create digital services that customers value and trust with the ITIL® Experience (Version 5) course. As part of the ITIL Managing Professional (Version 5) pathway, this advanced certification focuses on integrating experience-led thinking into service management to improve customer satisfaction, stakeholder engagement, and business outcomes. You'll learn how to design user-centred services, map service journeys, analyse experience data, and apply ITIL best practices to deliver meaningful experiences across the entire product and service lifecycle

Develop the skills to manage digital products that deliver lasting business value with the ITIL® Product (Version 5) course. As part of the ITIL Managing Professional (Version 5) pathway, this certification teaches you how to manage products throughout their lifecycle by combining product management with IT service management best practices. You'll learn how to align product strategy with customer needs, leverage AI and automation, and integrate frameworks such as DevOps and PRINCE2® to deliver high-performing digital products in today's fast-changing business environment

Build the expertise to deliver reliable, high-quality digital services with the ITIL® Service (Version 5) course. As part of the ITIL Managing Professional (Version 5) pathway, this advanced certification equips you with practical skills to design, operate, support, and continually improve services that create measurable business value. You'll learn how to align people, processes, technology, and governance to enhance service performance, customer experience, and organizational resilience in today's digital and AI-enabled environments.

Upgrade your ITIL expertise with the ITIL® Foundation Bridge (Version 5) course. Designed for professionals who already hold an ITIL 4 Foundation certification, this fast-track programme focuses on the latest additions and enhancements introduced in ITIL Version 5 without repeating content you already know. Through accredited training, you'll gain practical knowledge of digital product and service management, value co-creation, AI-enabled service management, and the ITIL Product and Service Lifecycle, ensuring your skills remain aligned with modern industry practices.

Advance your IT service management expertise with the ITIL® Managing Professional Transition (Version 5) course. Designed for experienced ITIL professionals, this fast-track programme enables you to upgrade your existing ITIL qualification to the latest Version 5 without completing every individual module. Through accredited training, official learning materials, and two certification exams, you'll gain the latest knowledge in product and service lifecycle management, experience management, digital transformation, AI-enabled service management, and modern ITIL best practices, preparing you to lead value-driven digital services with confidence.

Gain the expertise to implement and manage NIS2 Directive compliance with the SecurityLearn® NIS2 Expert course. Designed for cybersecurity, risk, and compliance professionals, this advanced certification provides practical guidance on interpreting regulatory requirements, strengthening cyber resilience, and building effective governance frameworks aligned with the EU NIS2 Directive. Through interactive eLearning, real-world examples, quizzes, and a certification exam, you'll learn how to perform gap assessments, implement security controls, manage incident reporting, and integrate NIS2 with leading frameworks such as ISO/IEC 27001, NIST CSF, DORA, GDPR, and ISO 22301

Become a trusted data centre auditor with the Certified TIA-942 Internal Auditor (CTIA®) course. This advanced certification equips professionals with the knowledge and practical auditing skills to assess data centre facilities against the internationally recognised ANSI/TIA-942 Standard using the auditing principles of ISO 19011.

Design resilient, standards-compliant data centres with confidence through the Certified TIA-942 Design Consultant (CTDC®) course. This advanced certification equips data centre professionals with the knowledge and practical skills to design facilities that comply with the internationally recognised ANSI/TIA-942 Standard, helping organisations achieve high availability, scalability, and operational resilience.

The Certified Data Centre Expert (CDCE®) course is the highest-level certification for professionals responsible for designing, building, upgrading, or relocating mission-critical data centres. This intensive 5-day program equips experienced practitioners with the expertise to evaluate business requirements, develop resilient infrastructure designs, assess technology solutions, and manage every stage of a data centre project—from initial planning through implementation, testing, handover, and retirement.

Throughout the course, you'll learn how to develop comprehensive migration plans, perform risk and impact assessments, organise migration waves, manage technical dependencies, coordinate stakeholders, and relocate mission-critical IT infrastructure safely and efficiently. Combining proven industry best practices with real-world guidance, CDMS® equips you with the practical skills to lead data centre relocation, consolidation, and transformation projects with confidence.

Strengthen your organisation's resilience against operational failures and unplanned downtime with the Certified Data Centre Risk Professional (CDRP®) course. This internationally accredited certification equips data centre professionals with the practical knowledge and methodologies to identify, assess, and mitigate risks across mission-critical facilities.

Drive greener, more energy-efficient data centres with the Certified Data Centre Environmental Sustainability Specialist (CDESS®) course. As sustainability becomes a strategic priority, this internationally accredited certification equips data centre professionals with the knowledge and best practices to reduce environmental impact while maintaining high availability and operational performance.

Throughout the course, you'll learn how to manage data centre operations strategically by aligning operational activities with business goals. Topics include leading operations teams, service delivery, maintenance planning, risk and compliance management, sustainability initiatives, vendor management, and budget oversight. Based on the Data Centre Operations Standard (DCOS®), CDFOM® equips you with the practical expertise to enhance operational efficiency, strengthen resilience, and support long-term business continuity.

Develop the expertise to operate mission-critical data centres with confidence through the Certified Data Centre Facilities Operations Specialist (CDFOS®) course. This internationally accredited certification focuses on the operational practices and industry standards required to maintain safe, efficient, and highly available data centre facilities while reducing operational risks.

Develop the knowledge and skills to design reliable, future-ready network infrastructure with the Certified Network Cabling Design Professional (CNCDP®) course. This internationally accredited certification provides IT and data centre professionals with a comprehensive understanding of structured cabling design, planning, and implementation for commercial facilities and mission-critical environments.

Take your data centre expertise to the next level with the Certified Data Centre Specialist (CDCS®) course. Tailored for experienced professionals, this advanced certification builds upon the knowledge acquired in CDCP® and develops the skills needed to enhance the resilience, efficiency, and operational excellence of modern mission-critical facilities.

Gain the expertise to manage and optimise mission-critical data centre environments with the Certified Data Centre Professional (CDCP®) course. This globally recognised certification expands on fundamental data centre concepts and provides practical knowledge of the infrastructure and operational practices essential for maintaining resilient, high-availability facilities.

Build a solid understanding of the technologies and operations that keep today's digital infrastructure running. The Data Centre Foundation Certificate (DCFC®) provides an introduction to the core principles of modern data centres, making it an ideal starting point for anyone entering this rapidly expanding field. Designed for newcomers and IT professionals exploring a career in data centres, the course covers the fundamentals of data centre design, infrastructure, and day-to-day operations. Participants will learn about power systems, cooling, networking, physical security, fire suppression, environmental monitoring, and industry best practices that ensure reliable and resilient operations.

Advance your career into IT leadership with the Certified IT Manager (CITM®) course. Designed for experienced IT professionals, team leaders, and aspiring managers, this internationally accredited certification develops the essential management, leadership, and strategic skills required to lead modern IT teams and deliver business value.

Start your IT career with confidence through the Certified IT Operator (CITO®) course. As the entry-level certification in the IT Training Framework, CITO® equips aspiring and early-career IT professionals with the practical knowledge and essential skills needed to operate and support today's modern IT environments.

Plan and execute data centre migrations with confidence using the Certified Data Centre Migration Specialist (CDMS®) course. This internationally accredited certification provides a proven, step-by-step methodology for managing complex migration projects while minimising downtime, operational risks, and business disruption.

Protect your organisation from costly downtime and operational disruptions with the Certified Data Centre Risk Professional (CDRP®) course. This internationally accredited certification provides a practical framework for identifying, assessing, and managing risks across mission-critical data centre environments.

Drive greener, more energy-efficient data centres with the Certified Data Centre Environmental Sustainability Specialist (CDESS®) course. As sustainability becomes a strategic priority, this internationally accredited certification equips data centre professionals with the knowledge and best practices to reduce environmental impact while maintaining high availability and operational performance.

You'll learn how to align data centre operations with business objectives, build and lead high-performing operations teams, manage service levels, maintenance, risk, compliance, sustainability, vendors, and operational budgets. Fully aligned with the Data Centre Operations Standard (DCOS®), CDFOM® provides the practical knowledge to improve operational excellence, resilience, and long-term business continuity in modern data centres

Master the operational excellence required to keep mission-critical data centres running safely, efficiently, and reliably with the Certified Data Centre Facilities Operations Specialist (CDFOS®) course. This internationally accredited certification provides the practical knowledge and operational best practices needed to manage day-to-day data centre facilities while minimising risk and unplanned downtime.

Build a strong foundation for high-performance network infrastructure with the Certified Network Cabling Design Professional (CNCDP®) course. This internationally accredited certification equips IT and data centre professionals with the knowledge and practical skills to design, plan, and implement structured cabling systems for commercial buildings and mission-critical data centres.

Advance your expertise in mission-critical infrastructure with the Certified Data Centre Specialist (CDCS®) course. Designed for experienced data centre professionals, this advanced certification builds on the knowledge gained in CDCP® and focuses on improving the design, resilience, efficiency, and operational performance of modern data centres.

Gain the practical knowledge and confidence to design, operate, and improve high-availability data centres with the Certified Data Centre Professional (CDCP®) course. This internationally recognised certification builds on foundational data centre knowledge and focuses on the critical infrastructure and operational practices required to support today's mission-critical environments.

Build a strong foundation in one of the fastest-growing areas of IT. The Data Centre Foundation Certificate (DCFC®) introduces the essential concepts, infrastructure, and operations behind modern data centres that power today's digital world. Designed for beginners and professionals transitioning into the industry, this course provides a comprehensive overview of data centre facilities, including power, cooling, networking, security, fire protection, monitoring, and industry standards. You'll gain the knowledge needed to understand how data centres operate, support business continuity, and deliver reliable digital services.

Master the skills needed to confidently administer and support Red Hat Enterprise Linux 9 (RHEL 9) in enterprise environments with this intensive five-day FastTrack Red Hat 9 System Administrator course. Designed for experienced Linux and UNIX professionals, this hands-on training combines practical labs with expert instruction to help you build real-world administration, security, networking, storage, automation, and troubleshooting capabilities.

Strengthen your ability to secure Linux systems against modern cyber threats with this hands-on Linux System Security course. Designed for IT professionals and system administrators, the course covers essential security concepts, system hardening techniques, access control, authentication, encryption, network security, vulnerability management, and security monitoring.

Build the networking skills needed to configure, manage, secure, and troubleshoot Linux-based networks with confidence. This hands-on course provides a practical introduction to TCP/IP networking, IPv4 and IPv6 addressing, subnetting, routing, network services, and performance monitoring in Linux environments.

Master the essential skills needed to deploy, manage, secure, and troubleshoot Linux systems in enterprise environments. This intensive hands-on course provides practical experience in Linux administration, covering file systems, user management, networking, security, virtualization, containers, backup, and troubleshooting.

Master the essential skills required to administer and support Oracle Database 19c environments with this hands-on Oracle Database 19c Administration course. Designed for database administrators and IT professionals, the course provides practical experience in configuring, managing, securing, monitoring, and maintaining Oracle databases in real-world enterprise environments.

The EXIN SIAM™ Foundation course introduces the core principles and terminology of Service Integration and Management (SIAM™) — a methodology used to coordinate multiple service providers to operate as a unified, business-facing IT organisation. It explains how SIAM adds value, the stages of its implementation, key roles, practices, processes, risks, and how it aligns with other frameworks like ITIL, Agile, and DevOps. The training prepares participants for the official certification exam.

With 2 days of live class, shape the next generation of digital services with ITIL Foundation (Version 5). Master modern service and digital product management with the latest evolution of the globally trusted ITIL framework.

Lead the future of digital services. Get ITIL Foundation (Version 5) certified. Step into the future of service and digital product management with ITIL Foundation (Version 5), the latest evolution of the world’s most trusted IT service and digital product management.

AI+ Telecommunications™ explores how artificial intelligence is transforming the telecom industry — from network optimization and predictive maintenance to customer experience, security, and IoT integration. Learners will master the tools, techniques, and ethical considerations needed to leverage AI in real-world telecom environments.

The AI+ Architect Practitioner™ is an advanced program designed for cloud architects, providing a deep dive into Artificial Intelligence (AI) and its practical implementations. The curriculum begins with core neural network principles and progresses to advanced topics such as optimization, hyperparameter tuning, and regularization. Learners work with AI architectures including Recurrent Neural Networks (RNNs), Long Short-Term Memory networks (LSTMs), Transformers, and Convolutional Neural Networks (CNNs), applying them in Natural Language Processing (NLP) and computer vision projects.

Secure Digital Environments: Leverage AI-Powered Technologies The AI+ Cloud Practitioner™ is designed for developers and IT professionals aiming to integrate Artificial Intelligence (AI) with cloud computing. As organizations increasingly rely on cloud technologies for scalability and efficiency, experts capable of seamlessly embedding AI into cloud systems are highly sought after. This certification covers advanced cloud infrastructure, AI model deployment, and cloud-based AI applications, equipping learners to innovate and excel in their organizations.

This certification provides an in-depth study of networking, combining foundational concepts with advanced applications through the use of Artificial Intelligence (AI), automation, and emerging technologies. You’ll develop a solid understanding of key networking principles such as LAN, WAN, and network security, while also exploring advanced areas like 5G, IoT networking, and cloud-based systems. Hands-on labs and practical projects ensure you can apply these skills in real-world scenarios, enhancing both your theoretical knowledge and technical proficiency.

The DevOps Foundation certification offers a foundational overview of key DevOps concepts and practices. It provides insights into uniting software development and IT operations through automation, teamwork, and ongoing enhancement. The course emphasizes processes like continuous integration, system monitoring, and managing the software lifecycle, while also addressing the cultural and organizational shifts needed for effective DevOps implementation

The ITIL 4 Digital and IT Strategy course provides the essential tools to influence strategic business decisions, create digital strategies aligned with business objectives, navigate digital disruption, and adopt emerging practices to address evolving challenges. Develop the expertise to drive strategic decision-making, manage digital disruption, evaluate risks, and implement effective solutions that enhance organizational value, foster innovation, and support sustainable growth.

The globally recognized ITIL 4 High-Velocity IT certification equips you with in-depth knowledge of digital organizations and high-velocity operating models, enabling rapid service and product delivery while maximizing value creation. This course provides a thorough understanding of high-velocity environments, covering essential concepts, principles, and techniques. You’ll delve into fast-paced development, resilient operations, co-created value, and compliance assurance, giving you the skills to deliver services efficiently and sustainably.

Site Reliability Engineers (SREs) play a vital role in operations, assisting development teams to enhance productivity and efficiency. This course highlights how SREs improve system stability, predictability, and scalability, while monitoring key metrics to drive ongoing enhancements. Begin your SRE training today!

Site Reliability Engineers (SREs) take on key operations roles, assisting development teams while boosting productivity and efficiency. This course explores how SREs enhance system stability, predictability, and scalability, while monitoring critical metrics to drive continuous improvements. Start your SRE training today!

Our course thoroughly covers the DevOps Institute's SRE℠ curriculum, providing in-depth education on site reliability engineering and its impact on delivering and scaling high-quality services. Starting with SRE principles and methodologies, the program explores their practical application and how they can optimize your workflow and operations.

In today’s rapidly evolving landscape, security is essential for organizations that frequently deploy new code. DevSecOps strengthens the DevOps approach by embedding security and compliance throughout the development pipeline, ensuring all team members follow best practices. The updated DevSecOps V 2.0 curriculum provides the necessary tools, knowledge, and strategies to cultivate and enhance DevSecOps cultures effectively.

The ITIL® 4 Specialist: Collaborate, Assure, and Improve (CAI) module is designed for IT professionals seeking to enhance collaboration, service assurance, and continuous improvement within IT service management. This course equips learners with practical skills and strategies to optimize IT services, align them with business objectives, and drive efficiency in a dynamic IT environment.

The ITIL 4 Specialist: Plan, Implement, and Control module is part of the ITIL 4 Practice Manager certification track. It enables professionals to demonstrate their understanding and application of the five ITIL Management Practices, helping organizations enhance value at both strategic and operational levels.

The ITIL 4 Specialist Acquiring & Managing Cloud Services training is for anyone requiring vendor-neutral, user-centric guidance on developing a practical understanding of how cloud procurement and technology can integrate with and support broader business strategy and functions. This certification explores the concept of the ‘cloud services user journey’, which aligns key ITIL concepts such as Guiding Principles and the Service Value Chain to provide a holistic view and understanding of the entire procurement lifecycle. Using the ITIL framework, it explores the procurement, implementation, and ongoing evaluation of cloud services and technologies to ensure they provide value.

ITIL 4 Specialist: Monitor, Support, and Fulfil is a series of the ITIL 4 Practice Manager modules that help individuals demonstrate their understanding and implementation of the principles contained in the five ITIL Management Practices to maximize value at both the strategic and operational levels. This is an eLearning course (self-paced study) accesible anytime with an official exam voucher included

ITIL® 4 Strategist: Direct, Plan & Improve provides IT professionals with the practical skills required to create a "learning and improving" IT organization with a strong and effective strategic focus. The module covers the impact and effect of Agile and Lean working methods and how they can be utilized to an organization's advantage. It provides a practical and strategic method for planning and implementing continuous improvement with the necessary agility.

During this course you will learn the basics of the ITIL® 4 Specialist Drive Stakeholder Value. The course develops an understanding of the different steps a service provider must analyze to develop their Customer Journey. The goal is that customers and stakeholders have positive experiences of the relationship with their service provider (Customer/User Experience). This requires an understanding of the stakeholders' experiences of different contacts with the service provider. The experiences are established at different touchpoints and the course teaches you how to identify and improve the value experience at these touchpoints.

In this ITIL® 4 Specialist course, you will learn how to focus on the integration of different value streams and activities to create, deliver and support products and services while covering the practices, methods and tools for managing this. The course covers customer operations, the role of the service provider and supplier in managing and supporting services. The course also describes how the activities of design, build and test for the development of products and services take place through value streams and with the support of service value chain activities. Create, Deliver and Support describes how organizations can continue to deliver innovative and reliable services to their customers in an increasingly competitive market.

The CompTIA Linux+ certification is a vendor-neutral credential designed to validate the skills and knowledge required to manage, administer, and troubleshoot Linux systems. It is intended for IT professionals who want to demonstrate their expertise in working with Linux-based operating systems, which are widely used in various environments such as data centers, cloud infrastructure, and software development. The version of this certification is CompTIA Linux+ XK0-005.

The ITIL®4 Foundation Level course gives participants a comprehensive introduction to basic concepts within ITIL4. It helps you to understand the principles of ITIL4 and shows how the individual's work and the organization's work can be improved. Our ITIL4 eLearning course gives participants a good insight into the ITIL4 Foundation. The course is written by our own talented lecturers with extensive experience in the practical application of ITIL Service Management. ITIL4 is designed to offer a smooth transition from the organization's current way of working to a more modern, flexible and efficient approach. ITIL4 helps organizations to adapt their way of working to the modern digital world. It attaches great importance to working Agile and the importance of working together. ITIL 4 enables IT teams to continue their important role in modern business strategy.

The CompTIA Server+ certification course is designed for IT professionals who want to expand their skills in server management, maintenance, and troubleshooting. This course covers the essential concepts required for configuring, supporting, and managing servers in a business environment. It prepares individuals for the CompTIA Server+ (SK0-005) exam and equips them with the knowledge needed to ensure optimal server performance, reliability, and security.

ISO/IEC 20000 is the international standard specifically for IT Service Management. It describes an integrated set of management processes that form a service management system for effectively delivering services to the business and its customers. ISO/IEC 20000 establishes the requirements and provides the details to implement an effective Service Management System required to deliver high-quality IT services and guidance on demonstrating compliance with the standard. ISO/IEC 20000 Foundation is the entry-level certification. Candidates will learn how the standard operates in a typical IT service provider organization.

The ITIL® 4 Specialist: High-Velocity IT course is designed to enable practitioners to explore how digital organizations and digital operating models work in so-called High-Velocity environments. It will familiarize you with working practices like agile and lean management and technologies such as automation testing, cloud, and more. It is relevant for ITIL Managing Professionals (ITIL MPs) and ITIL Strategic Leaders (ITIL SLs), who work toward delivering high velocity IT. This course is based on the ITIL® 4 Specialist: High-Velocity IT certification. The course deals with the details of digital transformation and helps organizations develop towards a convergence between organization and technology, or alternatively establish a new digital organization.

During this eLearning course you will learn the basics of the ITIL® 4 Specialist Drive Stakeholder Value. The course develops an understanding of the different steps a service provider must analyze to develop their Customer Journey. The goal is that customers and stakeholders have positive experiences of the relationship with their service provider (Customer/User Experience). This requires an understanding of the stakeholders' experiences of different contacts with the service provider. The experiences are established at different touchpoints and the course teaches you how to identify and improve the value experience at these touchpoints.

In this ITIL® 4 Specialist course, you will learn how to focus on the integration of different value streams and activities to create, deliver and support products and services while covering the practices, methods and tools for managing this. The course covers customer operations, the role of the service provider and supplier in managing and supporting services. The course also describes how the activities of design, build and test for the development of products and services take place through value streams and with the support of service value chain activities. Create, Deliver and Support describes how organizations can continue to deliver innovative and reliable services to their customers in an increasingly competitive market.

ITIL® 4 Leader: Digital & IT Strategy (ITIL 4 DITS) module will focus on the alignment of digital business strategy with IT strategy. The module also covers how disruption from new technologies are impacting organizations in every industry and how business leaders are responding. The pace of evolution in the digital world has never been so fast and organizations need to be flexible and adapt to the ever-changing environment if they want to keep providing value to their customers while remaining competitive in the marketplace. It is based on the ITIL module ITIL 4 Leader, Digital and IT Strategy (DITS), and is the ITIL Intermediate course aimed at leaders and strategists. This course brings a new perspective to the ITIL suite by elevating the discussion of ITIL concepts to a strategic level for business leaders or those who work closely with senior management.

AVC's ITIL® 4 Foundation is the most accepted foundation-level ITIL certification available for IT professionals. The newly updated ITIL guidance will be called ITIL 4 which reflects the new versions role in supporting individuals and organizations during the Fourth Industrial Revolution. The ITIL 4 Foundation course is designed to introduce students to the management of modern IT enabled services and the key concepts of service architecture. This course provides learners with an understanding of ITIL 4 including, common language and key concepts, the services lifecycle, how the lifecycle stages are linked, the processes involved, and the best practices for improving their work and the work of their organization. Courses on this page provided in partnership with iLEARN (ATO/Affiliate of AXELOS Limited)

ITIL® 4 Strategist Direct Plan and Improve (ITIL 4 DPI) is the universal module, that is a key component of both, ITIL 4 Managing Professional and ITIL 4 Strategic Leader streams. The module covers the influence and impact of Agile and Lean ways of working, and how they can be leveraged to an organization's advantage. The course supports organizations that see governance and continuous improvement as an important part of being able to meet current and future needs within, for example, service strategies, collaboration models, partner collaborations, competence provision, digitization, etc.

The CompTIA A+ Core 2 certification course focuses on the software, security, and operational aspects of IT, complementing the technical skills learned in Core 1. It equips candidates with the knowledge to support operating systems, implement security measures, and follow best practices for IT operations.

The CompTIA A+ Core 1 & Core 2 course is a comprehensive training program designed for individuals looking to build a solid foundation in IT. Covering both hardware and software essentials, this course provides the knowledge and practical skills needed to troubleshoot, maintain, and secure IT systems. Upon completion, students will be well-prepared to take and pass both the CompTIA A+ Core 1 (220-1101) and Core 2 (220-1102) exams, earning the highly regarded CompTIA A+ certification.

The CompTIA A+ Core 1 certification course provides foundational knowledge and skills necessary for entry-level IT roles. It is designed to validate technical expertise in hardware, networking, and troubleshooting. Core 1 focuses on the technical aspects of IT infrastructure, preparing candidates for roles that involve device configuration, support, and maintenance.

CompTIA Security+ SY0-701 is a globally trusted certification that validates foundational, vendor-neutral IT security knowledge and skills. As a benchmark for best practices in IT security, this certification training covers network security and risk management principles. Important stepping stone to start and develop a successful career in IT and cyber security. This trusted credential not only validates your fundamental understanding of information security, but also demonstrates your competence in dealing with various security challenges and implementing effective security measures. The version of this certification is CompTIA Security+ SY0-701. (* We will always make sure you get the latest version)

The CompTIA Network+ course is a widely recognized certification program designed to validate foundational networking knowledge and skills. It is offered by CompTIA (the Computing Technology Industry Association), which is a globally respected provider of IT certifications. The version of this certification is CompTIA Network+ N10-009.

CompTIA Cybersecurity Analyst (CySA+) is a performance-based qualification for cybersecurity analytics. With proven expertise in security analysis, intrusion detection and response, CompTIA Cybersecurity Analyst (CySA+) certified candidates are highly sought after by companies facing the latest technology, threats and expectations of the digital age. They can also identify and combat malware and advanced persistent threats (APTs), increasing the threat landscape across different network types. The version of this certification is CompTIA CySA+ CS0-002.

CompTIA SecurityX formerly known as Advanced Security Practitioner (CASP+) is an advanced cybersecurity certification for security architects and senior security engineers responsible for leading and improving an organization's cybersecurity readiness. Information security threats are increasing worldwide. Organizations are increasingly concerned about lacking trained IT security personnel who can effectively direct and manage overall cybersecurity resiliency for the next attack. SecurityX aligns with the advanced skills security architects and senior security engineers need to effectively design, implement, and manage cybersecurity solutions in complex enterprise networks.

Take your container skills to the next level by mastering Kubernetes—the industry-standard platform for container orchestration. This hands-on course is designed to help you automate the deployment, scaling, and management of containerized applications in modern cloud environments.

The purpose of COBIT® 2019 Certification is to equip professionals with the knowledge and skills needed to implement and manage a robust IT governance framework that aligns IT operations with business goals. By earning this certification, individuals and organizations can ensure that IT systems and processes are effectively governed, managed, and optimized to create value and mitigate risks.

The world of DevOps has grown by leaps and bounds, with new tools and platforms emerging daily. With all these tools comes the responsibility to effectively manage the DevOps processes and integrations. In this Azure DevOps Solution Expert Bootcamp, you will learn to Understand the role of transformation planning, project selection, and team structure in DevOps, Demonstrate Git Version Controlling, Understand Build Strategy and its Implementation, Integrate Azure Pipelines, Monitor AKS Cluster from Azure Monitor, Deploy a multi-container application to AKS, Configure Azure IaaS and PaaS, Set up Azure Service Fabric and much more.

Learn to manage multi-vendor IT environments, enhance collaboration, and boost service delivery. SIAM is designed to validate a professional's understanding of the fundamental concepts and terminology of Service Integration and Management (SIAM). It equips individuals with a comprehensive grasp of SIAM's core principles, enabling them to navigate the complexities of IT service management confidently.

The VeriSM™ Foundation Certification is a globally recognized credential that provides a comprehensive understanding of the VeriSM approach to service management. VeriSM (Value-driven, Evolving, Responsive, Integrated Service Management) offers a flexible framework designed for the modern digital era, helping organizations deliver value-driven services by integrating management practices, emerging technologies, and organizational capabilities.