IT Service & Operations Courses

Master the architecture, security, and operations of modern hybrid cloud networks with the CompTIA CloudNetX™ certification course. Designed for experienced IT and network professionals, this advanced program develops the skills needed to design, secure, monitor, automate, and troubleshoot scalable networking environments across hybrid cloud infrastructures. The course combines structured self-paced eLearning, video lessons, virtual labs, quizzes, performance-based questions, assessments, and timed practice tests, giving learners both conceptual knowledge and practical experience. You will explore advanced network architecture, hybrid connectivity, Zero Trust security, identity and access management, network monitoring, automation, performance optimization, and troubleshooting.

Master the administration of enterprise Java applications with this comprehensive JBoss Application Server Administration course. Designed for IT professionals responsible for deploying, configuring, and maintaining JBoss environments, this hands-on training equips you with the practical skills to manage secure, reliable, and high-performing application servers. Throughout the course, you'll learn how to install and configure JBoss Application Server, manage deployments, administer standalone and domain environments, configure security, monitor system performance, troubleshoot common issues, and optimise server resources. You'll also explore clustering, load balancing, logging, and automation techniques that help ensure high availability and efficient enterprise application management. By combining expert instruction with practical lab exercises, you'll gain the confidence to administer JBoss Application Server environments in production and support enterprise Java applications with greater efficiency and reliability.

Build the practical skills needed to install, configure, administer, and secure Oracle WebLogic Server 14c in enterprise environments. This comprehensive hands-on course takes you through the complete WebLogic administration lifecycle, from initial installation and domain creation to application deployment, performance monitoring, clustering, high availability, and disaster recovery. Throughout the course, you'll gain experience managing WebLogic domains, deploying Java EE applications, automating administration with WebLogic Scripting Tool (WLST), configuring JDBC and JMS resources, implementing SSL security, and building resilient clustered environments. Practical labs reinforce every topic, giving you the confidence to manage production WebLogic infrastructures and support mission-critical enterprise applications. The course also provides a solid foundation for Oracle WebLogic Server administration certification

Master the skills required to install, configure, secure, and manage Apache Tomcat in enterprise environments. This hands-on course provides practical experience in deploying Java web applications, configuring server resources, monitoring performance, and implementing high-availability solutions. Through expert-led instruction and live labs, you'll learn how to optimise Tomcat for production, integrate it with Apache HTTP Server, strengthen security, and troubleshoot real-world issues with confidence.

Automate Linux administration and streamline IT operations with Linux Automation with Ansible. This hands-on course teaches you how to use Ansible to automate system configuration, software deployment, application provisioning, and infrastructure management across Linux environments. Through practical labs, you'll learn how to create playbooks, manage inventories, use variables and roles, execute ad hoc commands, and automate repetitive administrative tasks. You'll also explore Ansible best practices for configuration management, orchestration, and scalable infrastructure automation. By the end of the course, you'll be able to confidently deploy, configure, and manage Linux systems using Ansible, improving operational efficiency, consistency, and reliability.

Master the fundamentals of modern version control with this hands-on Git and GitLab course. Designed for developers, DevOps professionals, and technical teams, this training equips you with the practical skills to manage source code, collaborate efficiently, and streamline software development using two of the industry's most widely adopted tools. Throughout the course, you'll learn how to create and manage Git repositories, work confidently with branches and merges, resolve merge conflicts, and collaborate using remote repositories. You'll also gain practical experience with GitLab, including project management, repository collaboration, pull requests, and team workflows. By the end of the course, you'll be able to apply Git and GitLab best practices in real-world development environments, improving code quality, collaboration, and productivity across software projects

Lead successful organizational change with the ITIL® Transformation (Version 5) course. As a core module required across all ITIL Version 5 advanced certification pathways, this course equips you with the practical skills to plan, govern, and deliver transformation initiatives that create lasting business value. You'll learn how to manage complex change, align people, processes, and technology, strengthen governance, and leverage AI and automation to build resilient, future-ready organizations

Lead digital transformation with confidence through the ITIL® Strategy (Version 5) course. As a core module of the ITIL Strategic Leader (Version 5) pathway, this certification equips professionals with the skills to develop, implement, and refine business and digital strategies that deliver measurable value. You'll learn how to align technology investments with business goals, strengthen governance, navigate uncertainty, and translate strategic vision into actionable initiatives that drive sustainable organizational success.

Create digital services that customers value and trust with the ITIL® Experience (Version 5) course. As part of the ITIL Managing Professional (Version 5) pathway, this advanced certification focuses on integrating experience-led thinking into service management to improve customer satisfaction, stakeholder engagement, and business outcomes. You'll learn how to design user-centred services, map service journeys, analyse experience data, and apply ITIL best practices to deliver meaningful experiences across the entire product and service lifecycle

Develop the skills to manage digital products that deliver lasting business value with the ITIL® Product (Version 5) course. As part of the ITIL Managing Professional (Version 5) pathway, this certification teaches you how to manage products throughout their lifecycle by combining product management with IT service management best practices. You'll learn how to align product strategy with customer needs, leverage AI and automation, and integrate frameworks such as DevOps and PRINCE2® to deliver high-performing digital products in today's fast-changing business environment

Build the expertise to deliver reliable, high-quality digital services with the ITIL® Service (Version 5) course. As part of the ITIL Managing Professional (Version 5) pathway, this advanced certification equips you with practical skills to design, operate, support, and continually improve services that create measurable business value. You'll learn how to align people, processes, technology, and governance to enhance service performance, customer experience, and organizational resilience in today's digital and AI-enabled environments.

Upgrade your ITIL expertise with the ITIL® Foundation Bridge (Version 5) course. Designed for professionals who already hold an ITIL 4 Foundation certification, this fast-track programme focuses on the latest additions and enhancements introduced in ITIL Version 5 without repeating content you already know. Through accredited training, you'll gain practical knowledge of digital product and service management, value co-creation, AI-enabled service management, and the ITIL Product and Service Lifecycle, ensuring your skills remain aligned with modern industry practices.

Advance your IT service management expertise with the ITIL® Managing Professional Transition (Version 5) course. Designed for experienced ITIL professionals, this fast-track programme enables you to upgrade your existing ITIL qualification to the latest Version 5 without completing every individual module. Through accredited training, official learning materials, and two certification exams, you'll gain the latest knowledge in product and service lifecycle management, experience management, digital transformation, AI-enabled service management, and modern ITIL best practices, preparing you to lead value-driven digital services with confidence.

Lead successful organizational change with the ITIL® Transformation (Version 5) course. As a core module within the ITIL Strategic Leader (Version 5) pathway, this certification equips professionals with the knowledge and practical guidance to plan, implement, and sustain digital transformation initiatives that deliver measurable business value. Through accredited eLearning, official PeopleCert learning materials, practical exercises, and mock exams, you'll learn how to align people, processes, technology, governance, and continual learning to drive resilient, value-focused transformation across your organization

Lead digital transformation with confidence through the ITIL® Strategy (Version 5) course. As part of the ITIL Strategic Leader (Version 5) pathway, this certification equips leaders with the knowledge to align IT strategy, governance, and digital capabilities with organizational objectives. Through accredited eLearning, official PeopleCert learning materials, practical exercises, and mock exams, you'll learn how to develop effective digital strategies, govern modern IT services, manage innovation, and leverage emerging technologies such as AI to deliver sustainable

Deliver exceptional customer and stakeholder experiences with the ITIL® Experience (Version 5) course. As one of the three modules in the ITIL Managing Professional (Version 5) pathway, this certification focuses on designing and managing experience-led digital services that create value for customers, users, employees, and the business. Through accredited eLearning, official PeopleCert materials, practical exercises, and mock exams, you'll learn how to apply the ITIL Experience Model, improve customer journeys, measure service experiences, and embed human-centred practices into modern service management

Develop the skills to create, manage, and continually improve digital products with the ITIL® Product (Version 5) course. As part of the ITIL Managing Professional (Version 5) pathway, this certification provides practical guidance on managing products throughout their lifecycle—from discovery and design to delivery, support, and continual improvement. Through accredited eLearning, official PeopleCert training materials, practical exercises, and mock exams, you'll learn how to deliver customer-focused digital products that drive innovation, business value, and long-term success.

Develop the skills to design, deliver, and continually improve high-quality IT services with the ITIL® Service (Version 5) course. As part of the ITIL Managing Professional (Version 5) pathway, this certification provides practical guidance on managing digital services by aligning people, processes, and technology to create lasting business value. Through accredited eLearning, official PeopleCert training materials, hands-on exercises, and mock exams, you'll learn how to build resilient, customer-focused services while supporting operational excellence and continual improvement

Upgrade your ITIL knowledge with the ITIL® Foundation (Version 5) Bridge course. Designed specifically for ITIL 4 Foundation certificate holders, this fast-track programme helps you transition to the latest ITIL Version 5 framework by focusing on the new concepts, updated best practices, and modern approaches to digital product and service management. With accredited eLearning, official PeopleCert materials, practical exercises, and a certification exam included, you'll quickly gain the knowledge needed to apply ITIL Version 5 principles and prepare for advanced ITIL certifications

Stay ahead of the latest evolution of IT service management with the ITIL® Managing Professional Transition (Version 5) course. Designed exclusively for experienced ITIL professionals, this fast-track transition programme enables you to upgrade your existing ITIL credentials without completing each individual Version 5 module. Through expert-led eLearning, official PeopleCert materials, practical exercises, and mock exams, you'll gain a comprehensive understanding of the latest ITIL concepts, including product and service lifecycle management, experience management, digital transformation, AI-enabled service management, and integration with modern frameworks such as PRINCE2® and DevOps. Upon successful completion of the two required certification exams, you'll achieve the ITIL® Managing Professional (Version 5) designation

Become a trusted data centre auditor with the Certified TIA-942 Internal Auditor (CTIA®) course. This advanced certification equips professionals with the knowledge and practical auditing skills to assess data centre facilities against the internationally recognised ANSI/TIA-942 Standard using the auditing principles of ISO 19011.

Design resilient, standards-compliant data centres with confidence through the Certified TIA-942 Design Consultant (CTDC®) course. This advanced certification equips data centre professionals with the knowledge and practical skills to design facilities that comply with the internationally recognised ANSI/TIA-942 Standard, helping organisations achieve high availability, scalability, and operational resilience.

The Certified Data Centre Expert (CDCE®) course is the highest-level certification for professionals responsible for designing, building, upgrading, or relocating mission-critical data centres. This intensive 5-day program equips experienced practitioners with the expertise to evaluate business requirements, develop resilient infrastructure designs, assess technology solutions, and manage every stage of a data centre project—from initial planning through implementation, testing, handover, and retirement.

Throughout the course, you'll learn how to develop comprehensive migration plans, perform risk and impact assessments, organise migration waves, manage technical dependencies, coordinate stakeholders, and relocate mission-critical IT infrastructure safely and efficiently. Combining proven industry best practices with real-world guidance, CDMS® equips you with the practical skills to lead data centre relocation, consolidation, and transformation projects with confidence.

Strengthen your organisation's resilience against operational failures and unplanned downtime with the Certified Data Centre Risk Professional (CDRP®) course. This internationally accredited certification equips data centre professionals with the practical knowledge and methodologies to identify, assess, and mitigate risks across mission-critical facilities.

Drive greener, more energy-efficient data centres with the Certified Data Centre Environmental Sustainability Specialist (CDESS®) course. As sustainability becomes a strategic priority, this internationally accredited certification equips data centre professionals with the knowledge and best practices to reduce environmental impact while maintaining high availability and operational performance.

Throughout the course, you'll learn how to manage data centre operations strategically by aligning operational activities with business goals. Topics include leading operations teams, service delivery, maintenance planning, risk and compliance management, sustainability initiatives, vendor management, and budget oversight. Based on the Data Centre Operations Standard (DCOS®), CDFOM® equips you with the practical expertise to enhance operational efficiency, strengthen resilience, and support long-term business continuity.

Develop the expertise to operate mission-critical data centres with confidence through the Certified Data Centre Facilities Operations Specialist (CDFOS®) course. This internationally accredited certification focuses on the operational practices and industry standards required to maintain safe, efficient, and highly available data centre facilities while reducing operational risks.

Develop the knowledge and skills to design reliable, future-ready network infrastructure with the Certified Network Cabling Design Professional (CNCDP®) course. This internationally accredited certification provides IT and data centre professionals with a comprehensive understanding of structured cabling design, planning, and implementation for commercial facilities and mission-critical environments.

Take your data centre expertise to the next level with the Certified Data Centre Specialist (CDCS®) course. Tailored for experienced professionals, this advanced certification builds upon the knowledge acquired in CDCP® and develops the skills needed to enhance the resilience, efficiency, and operational excellence of modern mission-critical facilities.

Gain the expertise to manage and optimise mission-critical data centre environments with the Certified Data Centre Professional (CDCP®) course. This globally recognised certification expands on fundamental data centre concepts and provides practical knowledge of the infrastructure and operational practices essential for maintaining resilient, high-availability facilities.

Build a solid understanding of the technologies and operations that keep today's digital infrastructure running. The Data Centre Foundation Certificate (DCFC®) provides an introduction to the core principles of modern data centres, making it an ideal starting point for anyone entering this rapidly expanding field. Designed for newcomers and IT professionals exploring a career in data centres, the course covers the fundamentals of data centre design, infrastructure, and day-to-day operations. Participants will learn about power systems, cooling, networking, physical security, fire suppression, environmental monitoring, and industry best practices that ensure reliable and resilient operations.

Advance your career into IT leadership with the Certified IT Manager (CITM®) course. Designed for experienced IT professionals, team leaders, and aspiring managers, this internationally accredited certification develops the essential management, leadership, and strategic skills required to lead modern IT teams and deliver business value.

Start your IT career with confidence through the Certified IT Operator (CITO®) course. As the entry-level certification in the IT Training Framework, CITO® equips aspiring and early-career IT professionals with the practical knowledge and essential skills needed to operate and support today's modern IT environments.

Plan and execute data centre migrations with confidence using the Certified Data Centre Migration Specialist (CDMS®) course. This internationally accredited certification provides a proven, step-by-step methodology for managing complex migration projects while minimising downtime, operational risks, and business disruption.

Protect your organisation from costly downtime and operational disruptions with the Certified Data Centre Risk Professional (CDRP®) course. This internationally accredited certification provides a practical framework for identifying, assessing, and managing risks across mission-critical data centre environments.

Drive greener, more energy-efficient data centres with the Certified Data Centre Environmental Sustainability Specialist (CDESS®) course. As sustainability becomes a strategic priority, this internationally accredited certification equips data centre professionals with the knowledge and best practices to reduce environmental impact while maintaining high availability and operational performance.

You'll learn how to align data centre operations with business objectives, build and lead high-performing operations teams, manage service levels, maintenance, risk, compliance, sustainability, vendors, and operational budgets. Fully aligned with the Data Centre Operations Standard (DCOS®), CDFOM® provides the practical knowledge to improve operational excellence, resilience, and long-term business continuity in modern data centres

Master the operational excellence required to keep mission-critical data centres running safely, efficiently, and reliably with the Certified Data Centre Facilities Operations Specialist (CDFOS®) course. This internationally accredited certification provides the practical knowledge and operational best practices needed to manage day-to-day data centre facilities while minimising risk and unplanned downtime.

Build a strong foundation for high-performance network infrastructure with the Certified Network Cabling Design Professional (CNCDP®) course. This internationally accredited certification equips IT and data centre professionals with the knowledge and practical skills to design, plan, and implement structured cabling systems for commercial buildings and mission-critical data centres.

Advance your expertise in mission-critical infrastructure with the Certified Data Centre Specialist (CDCS®) course. Designed for experienced data centre professionals, this advanced certification builds on the knowledge gained in CDCP® and focuses on improving the design, resilience, efficiency, and operational performance of modern data centres.

Gain the practical knowledge and confidence to design, operate, and improve high-availability data centres with the Certified Data Centre Professional (CDCP®) course. This internationally recognised certification builds on foundational data centre knowledge and focuses on the critical infrastructure and operational practices required to support today's mission-critical environments.

Build a strong foundation in one of the fastest-growing areas of IT. The Data Centre Foundation Certificate (DCFC®) introduces the essential concepts, infrastructure, and operations behind modern data centres that power today's digital world. Designed for beginners and professionals transitioning into the industry, this course provides a comprehensive overview of data centre facilities, including power, cooling, networking, security, fire protection, monitoring, and industry standards. You'll gain the knowledge needed to understand how data centres operate, support business continuity, and deliver reliable digital services.

Master the essential tools used by modern software development teams to track code changes, collaborate efficiently, and manage projects with confidence. This hands-on Git and GitHub course provides a practical introduction to version control, enabling learners to organize code, maintain project history, and work seamlessly with distributed development teams.

Gain the practical skills needed to configure, secure, and manage Apache Web Server environments with confidence. This hands-on Apache Web Server course is designed for IT professionals who want to build expertise in web server administration across Linux and multi-platform environments.

Master the art of Infrastructure as Code (IaC) and automate cloud infrastructure with Terraform—one of the most in-demand DevOps tools today. This hands-on course is designed to help you provision, manage, and scale infrastructure across multiple cloud platforms using code instead of manual processes.

Automate faster, smarter, and more efficiently with the Learn Ansible course and unlock the power of infrastructure as code. This hands-on training introduces you to Ansible, one of the most widely used open-source automation tools for configuration management, application deployment, and IT orchestration.

Master modern application deployment and orchestration with Docker and Kubernetes—two of the most in-demand DevOps technologies today. This hands-on course is designed to help you build, package, deploy, and manage containerized applications at scale. You’ll begin by learning Docker fundamentals, including containerization, image creation, and networking. Then, you’ll progress to Kubernetes, where you’ll explore how to automate deployment, scaling, and management of containerized applications across clusters.

Master version control and become a more efficient, collaborative developer with the Mastering Git and GitHub course. This hands-on training is designed to help you understand how modern software teams manage, track, and collaborate on code using Git and GitHub.

Step into the future of software development with our Microservices Training, designed to equip you with the skills needed to build scalable, resilient, and cloud‑ready applications using industry‑proven practices. Microservices architecture has become a cornerstone of modern systems used by leading tech companies to decompose large applications into independent, efficient services. You’ll learn how to break down complex systems into manageable services that work seamlessly together — a must‑have capability for backend developers and architects today.

The EXIN SIAM™ Foundation course introduces the core principles and terminology of Service Integration and Management (SIAM™) — a methodology used to coordinate multiple service providers to operate as a unified, business-facing IT organisation. It explains how SIAM adds value, the stages of its implementation, key roles, practices, processes, risks, and how it aligns with other frameworks like ITIL, Agile, and DevOps. The training prepares participants for the official certification exam.

With 2 days of live class, shape the next generation of digital services with ITIL Foundation (Version 5). Master modern service and digital product management with the latest evolution of the globally trusted ITIL framework.

Lead the future of digital services. Get ITIL Foundation (Version 5) certified. Step into the future of service and digital product management with ITIL Foundation (Version 5), the latest evolution of the world’s most trusted IT service and digital product management.

The DevOps Foundation certification offers a foundational overview of key DevOps concepts and practices. It provides insights into uniting software development and IT operations through automation, teamwork, and ongoing enhancement. The course emphasizes processes like continuous integration, system monitoring, and managing the software lifecycle, while also addressing the cultural and organizational shifts needed for effective DevOps implementation

The ITIL 4 Digital and IT Strategy course provides the essential tools to influence strategic business decisions, create digital strategies aligned with business objectives, navigate digital disruption, and adopt emerging practices to address evolving challenges. Develop the expertise to drive strategic decision-making, manage digital disruption, evaluate risks, and implement effective solutions that enhance organizational value, foster innovation, and support sustainable growth.

The globally recognized ITIL 4 High-Velocity IT certification equips you with in-depth knowledge of digital organizations and high-velocity operating models, enabling rapid service and product delivery while maximizing value creation. This course provides a thorough understanding of high-velocity environments, covering essential concepts, principles, and techniques. You’ll delve into fast-paced development, resilient operations, co-created value, and compliance assurance, giving you the skills to deliver services efficiently and sustainably.

Site Reliability Engineers (SREs) play a vital role in operations, assisting development teams to enhance productivity and efficiency. This course highlights how SREs improve system stability, predictability, and scalability, while monitoring key metrics to drive ongoing enhancements. Begin your SRE training today!

Site Reliability Engineers (SREs) take on key operations roles, assisting development teams while boosting productivity and efficiency. This course explores how SREs enhance system stability, predictability, and scalability, while monitoring critical metrics to drive continuous improvements. Start your SRE training today!

Our course thoroughly covers the DevOps Institute's SRE℠ curriculum, providing in-depth education on site reliability engineering and its impact on delivering and scaling high-quality services. Starting with SRE principles and methodologies, the program explores their practical application and how they can optimize your workflow and operations.

In today’s rapidly evolving landscape, security is essential for organizations that frequently deploy new code. DevSecOps strengthens the DevOps approach by embedding security and compliance throughout the development pipeline, ensuring all team members follow best practices. The updated DevSecOps V 2.0 curriculum provides the necessary tools, knowledge, and strategies to cultivate and enhance DevSecOps cultures effectively.

The ITIL® 4 Specialist: Collaborate, Assure, and Improve (CAI) module is designed for IT professionals seeking to enhance collaboration, service assurance, and continuous improvement within IT service management. This course equips learners with practical skills and strategies to optimize IT services, align them with business objectives, and drive efficiency in a dynamic IT environment.

The ITIL 4 Specialist: Plan, Implement, and Control module is part of the ITIL 4 Practice Manager certification track. It enables professionals to demonstrate their understanding and application of the five ITIL Management Practices, helping organizations enhance value at both strategic and operational levels.

Stay ahead in the age of artificial intelligence with the CompTIA DataAI certification course. Designed for experienced data and AI professionals, this comprehensive training equips you with the knowledge and practical skills to build, deploy, manage, and optimize AI-driven data solutions in real-world environments. You'll learn how to work across the complete AI and data lifecycle from data acquisition and preparation to machine learning model development, generative AI, deployment, governance, and ongoing monitoring. The course also explores responsible AI practices, data governance, model security, and ethical considerations to help you deliver trustworthy AI solutions.

CompTIA DataSys+ is a foundation level data management certification, focusing on data administration and security. This CompTIA certification sets a standard for essential skills in managing and protecting data assets. The version of this certification is CompTIA DataSys+ DS0-001.

Develop job-ready skills that will help you function in a live project involving Kubernetes. This Kubernetes course is focused on solving practical problems and practicing the application of the tool. Certified Kubernetes Administrator is a designation offered by the Cloud Native Computing Foundation (CNCF) in partnership with the Linux Foundation. To become certified, you need to be able to pass the exam, where you have to solve problems in a command line. Our Kubernetes curriculum aligns well with the topics covered in the exam.

The AIOps Foundation® is a two-day training course designed to cover the roots of AIOps. Learners will gain insight into processes that combine big data analytics, machine learning algorithms, automation and optimization into a single platform. The AIOps Foundation course will equip learners to successfully complete the AIOps Foundation certification exam.

The ITIL 4 Specialist Acquiring & Managing Cloud Services training is for anyone requiring vendor-neutral, user-centric guidance on developing a practical understanding of how cloud procurement and technology can integrate with and support broader business strategy and functions. This certification explores the concept of the ‘cloud services user journey’, which aligns key ITIL concepts such as Guiding Principles and the Service Value Chain to provide a holistic view and understanding of the entire procurement lifecycle. Using the ITIL framework, it explores the procurement, implementation, and ongoing evaluation of cloud services and technologies to ensure they provide value.

ITIL 4 Specialist: Monitor, Support, and Fulfil is a series of the ITIL 4 Practice Manager modules that help individuals demonstrate their understanding and implementation of the principles contained in the five ITIL Management Practices to maximize value at both the strategic and operational levels. This is an eLearning course (self-paced study) accesible anytime with an official exam voucher included

ITIL® 4 Strategist: Direct, Plan & Improve provides IT professionals with the practical skills required to create a "learning and improving" IT organization with a strong and effective strategic focus. The module covers the impact and effect of Agile and Lean working methods and how they can be utilized to an organization's advantage. It provides a practical and strategic method for planning and implementing continuous improvement with the necessary agility.

During this course you will learn the basics of the ITIL® 4 Specialist Drive Stakeholder Value. The course develops an understanding of the different steps a service provider must analyze to develop their Customer Journey. The goal is that customers and stakeholders have positive experiences of the relationship with their service provider (Customer/User Experience). This requires an understanding of the stakeholders' experiences of different contacts with the service provider. The experiences are established at different touchpoints and the course teaches you how to identify and improve the value experience at these touchpoints.

CompTIA Project+ is an entry-level project management certification. It gives IT Pro the basic concepts to successfully manage small to medium sized projects. CompTIA Project+ is suited for IT professionals with basic project management skills that manage small and simple projects as part of other job tasks. The version of this certification is CompTIA Project+ PK0-005.

In this ITIL® 4 Specialist course, you will learn how to focus on the integration of different value streams and activities to create, deliver and support products and services while covering the practices, methods and tools for managing this. The course covers customer operations, the role of the service provider and supplier in managing and supporting services. The course also describes how the activities of design, build and test for the development of products and services take place through value streams and with the support of service value chain activities. Create, Deliver and Support describes how organizations can continue to deliver innovative and reliable services to their customers in an increasingly competitive market.

CompTIA PenTest+ demonstrates that successful candidates have the knowledge and skills to plan and capture penetration testing activities, including vulnerability scanning, understanding legal and compliance requirements, analyzing results, and providing written reports that include corrective techniques. CompTIA PenTest+ is for cybersecurity professionals responsible for penetration testing and vulnerability management.

The CompTIA Linux+ certification is a vendor-neutral credential designed to validate the skills and knowledge required to manage, administer, and troubleshoot Linux systems. It is intended for IT professionals who want to demonstrate their expertise in working with Linux-based operating systems, which are widely used in various environments such as data centers, cloud infrastructure, and software development. The version of this certification is CompTIA Linux+ XK0-005.

The CompTIA Data+ certification is designed to validate the knowledge and skills required for entry-level data professionals. It focuses on data analysis, data management, and data governance, equipping individuals with the necessary competencies to work with data in various industries. The version of this certification is CompTIA Data+ DA0-001.

The ITIL®4 Foundation Level course gives participants a comprehensive introduction to basic concepts within ITIL4. It helps you to understand the principles of ITIL4 and shows how the individual's work and the organization's work can be improved. Our ITIL4 eLearning course gives participants a good insight into the ITIL4 Foundation. The course is written by our own talented lecturers with extensive experience in the practical application of ITIL Service Management. ITIL4 is designed to offer a smooth transition from the organization's current way of working to a more modern, flexible and efficient approach. ITIL4 helps organizations to adapt their way of working to the modern digital world. It attaches great importance to working Agile and the importance of working together. ITIL 4 enables IT teams to continue their important role in modern business strategy.

The CompTIA Server+ certification course is designed for IT professionals who want to expand their skills in server management, maintenance, and troubleshooting. This course covers the essential concepts required for configuring, supporting, and managing servers in a business environment. It prepares individuals for the CompTIA Server+ (SK0-005) exam and equips them with the knowledge needed to ensure optimal server performance, reliability, and security.

The ITIL® 4 Specialist: High-Velocity IT course is designed to enable practitioners to explore how digital organizations and digital operating models work in so-called High-Velocity environments. It will familiarize you with working practices like agile and lean management and technologies such as automation testing, cloud, and more. It is relevant for ITIL Managing Professionals (ITIL MPs) and ITIL Strategic Leaders (ITIL SLs), who work toward delivering high velocity IT. This course is based on the ITIL® 4 Specialist: High-Velocity IT certification. The course deals with the details of digital transformation and helps organizations develop towards a convergence between organization and technology, or alternatively establish a new digital organization.

During this eLearning course you will learn the basics of the ITIL® 4 Specialist Drive Stakeholder Value. The course develops an understanding of the different steps a service provider must analyze to develop their Customer Journey. The goal is that customers and stakeholders have positive experiences of the relationship with their service provider (Customer/User Experience). This requires an understanding of the stakeholders' experiences of different contacts with the service provider. The experiences are established at different touchpoints and the course teaches you how to identify and improve the value experience at these touchpoints.

In this ITIL® 4 Specialist course, you will learn how to focus on the integration of different value streams and activities to create, deliver and support products and services while covering the practices, methods and tools for managing this. The course covers customer operations, the role of the service provider and supplier in managing and supporting services. The course also describes how the activities of design, build and test for the development of products and services take place through value streams and with the support of service value chain activities. Create, Deliver and Support describes how organizations can continue to deliver innovative and reliable services to their customers in an increasingly competitive market.

ITIL® 4 Leader: Digital & IT Strategy (ITIL 4 DITS) module will focus on the alignment of digital business strategy with IT strategy. The module also covers how disruption from new technologies are impacting organizations in every industry and how business leaders are responding. The pace of evolution in the digital world has never been so fast and organizations need to be flexible and adapt to the ever-changing environment if they want to keep providing value to their customers while remaining competitive in the marketplace. It is based on the ITIL module ITIL 4 Leader, Digital and IT Strategy (DITS), and is the ITIL Intermediate course aimed at leaders and strategists. This course brings a new perspective to the ITIL suite by elevating the discussion of ITIL concepts to a strategic level for business leaders or those who work closely with senior management.

AVC's ITIL® 4 Foundation is the most accepted foundation-level ITIL certification available for IT professionals. The newly updated ITIL guidance will be called ITIL 4 which reflects the new versions role in supporting individuals and organizations during the Fourth Industrial Revolution. The ITIL 4 Foundation course is designed to introduce students to the management of modern IT enabled services and the key concepts of service architecture. This course provides learners with an understanding of ITIL 4 including, common language and key concepts, the services lifecycle, how the lifecycle stages are linked, the processes involved, and the best practices for improving their work and the work of their organization. Courses on this page provided in partnership with iLEARN (ATO/Affiliate of AXELOS Limited)

ITIL® 4 Strategist Direct Plan and Improve (ITIL 4 DPI) is the universal module, that is a key component of both, ITIL 4 Managing Professional and ITIL 4 Strategic Leader streams. The module covers the influence and impact of Agile and Lean ways of working, and how they can be leveraged to an organization's advantage. The course supports organizations that see governance and continuous improvement as an important part of being able to meet current and future needs within, for example, service strategies, collaboration models, partner collaborations, competence provision, digitization, etc.

The CompTIA A+ Core 2 certification course focuses on the software, security, and operational aspects of IT, complementing the technical skills learned in Core 1. It equips candidates with the knowledge to support operating systems, implement security measures, and follow best practices for IT operations.

The CompTIA A+ Core 1 & Core 2 course is a comprehensive training program designed for individuals looking to build a solid foundation in IT. Covering both hardware and software essentials, this course provides the knowledge and practical skills needed to troubleshoot, maintain, and secure IT systems. Upon completion, students will be well-prepared to take and pass both the CompTIA A+ Core 1 (220-1101) and Core 2 (220-1102) exams, earning the highly regarded CompTIA A+ certification.

The CompTIA A+ Core 1 certification course provides foundational knowledge and skills necessary for entry-level IT roles. It is designed to validate technical expertise in hardware, networking, and troubleshooting. Core 1 focuses on the technical aspects of IT infrastructure, preparing candidates for roles that involve device configuration, support, and maintenance.

CompTIA Security+ SY0-701 is a globally trusted certification that validates foundational, vendor-neutral IT security knowledge and skills. As a benchmark for best practices in IT security, this certification training covers network security and risk management principles. Important stepping stone to start and develop a successful career in IT and cyber security. This trusted credential not only validates your fundamental understanding of information security, but also demonstrates your competence in dealing with various security challenges and implementing effective security measures. The version of this certification is CompTIA Security+ SY0-701. (* We will always make sure you get the latest version)

The CompTIA Network+ course is a widely recognized certification program designed to validate foundational networking knowledge and skills. It is offered by CompTIA (the Computing Technology Industry Association), which is a globally respected provider of IT certifications. The version of this certification is CompTIA Network+ N10-009.

CompTIA Cybersecurity Analyst (CySA+) is a performance-based qualification for cybersecurity analytics. With proven expertise in security analysis, intrusion detection and response, CompTIA Cybersecurity Analyst (CySA+) certified candidates are highly sought after by companies facing the latest technology, threats and expectations of the digital age. They can also identify and combat malware and advanced persistent threats (APTs), increasing the threat landscape across different network types. The version of this certification is CompTIA CySA+ CS0-002.

CompTIA Cloud+ is a globally recognized certification to demonstrate the skills needed to implement and automate secure cloud environments to support the availability of enterprise systems and data. The version of this certification is CompTIA Cloud+ CV0-004.

This online CI/CD Pipelines with Jenkins training course will help you learn server automation, continuous integration, build pipelines and configuration tools, automated testing and code quality improvement, and distributed systems in Jenkins through intensive hands-on practice assignments.

CompTIA SecurityX formerly known as Advanced Security Practitioner (CASP+) is an advanced cybersecurity certification for security architects and senior security engineers responsible for leading and improving an organization's cybersecurity readiness. Information security threats are increasing worldwide. Organizations are increasingly concerned about lacking trained IT security personnel who can effectively direct and manage overall cybersecurity resiliency for the next attack. SecurityX aligns with the advanced skills security architects and senior security engineers need to effectively design, implement, and manage cybersecurity solutions in complex enterprise networks.

The DOI DevOps Foundation (DOFD®) Certification is an entry-level credential offered by the DevOps Institute (DOI) that validates an individual's understanding of DevOps principles, practices, and culture. This certification is ideal for professionals seeking to build a solid foundation in DevOps concepts and apply them to improve collaboration, efficiency, and business outcomes within their organizations.

DevOps Leader (DOL)® is a two-day course for participants who want to take a transformational leadership approach and make an impact within their organisation by implementing DevOps.The course highlights the human dynamics of cultural change and equips participants with practices, methods, and tools to engage people across the DevOps spectrum through the use of real-life scenarios and case studies. The course fully prepares you to pass the DevOps Leader® exam.

DevOps has become an essential and widely-utilized cultural and professional movement for optimizing development and operations practices. In organizations weighed down by inefficient, siloed project teams, DevOps can provide incredible boosts to productivity, collaboration, reliability, speed, and ROIs. Studying the approach is also a fantastic way for development, operations, testing, quality assurance (QA), and IT management staff to become highly employable DevOps engineers.

The DOI DevOps Foundation (DOFD®) Certification is an entry-level credential offered by the DevOps Institute (DOI) that validates an individual's understanding of DevOps principles, practices, and culture. This certification is ideal for professionals seeking to build a solid foundation in DevOps concepts and apply them to improve collaboration, efficiency, and business outcomes within their organizations.

Take your container skills to the next level by mastering Kubernetes—the industry-standard platform for container orchestration. This hands-on course is designed to help you automate the deployment, scaling, and management of containerized applications in modern cloud environments.

This combined course brings together the foundational principles of DevOps and advanced leadership strategies to equip professionals with the skills needed to implement, scale, and lead DevOps initiatives successfully. Whether you are new to DevOps or an experienced leader looking to drive cultural and operational transformation, this course provides the knowledge, tools, and techniques to thrive in the fast-paced world of DevOps.

The purpose of COBIT® 2019 Certification is to equip professionals with the knowledge and skills needed to implement and manage a robust IT governance framework that aligns IT operations with business goals. By earning this certification, individuals and organizations can ensure that IT systems and processes are effectively governed, managed, and optimized to create value and mitigate risks.

Learn to manage multi-vendor IT environments, enhance collaboration, and boost service delivery. SIAM is designed to validate a professional's understanding of the fundamental concepts and terminology of Service Integration and Management (SIAM). It equips individuals with a comprehensive grasp of SIAM's core principles, enabling them to navigate the complexities of IT service management confidently.

The VeriSM™ Foundation Certification is a globally recognized credential that provides a comprehensive understanding of the VeriSM approach to service management. VeriSM (Value-driven, Evolving, Responsive, Integrated Service Management) offers a flexible framework designed for the modern digital era, helping organizations deliver value-driven services by integrating management practices, emerging technologies, and organizational capabilities.