Resources

Announced in January 2026, ITIL® (Version 5) builds on ITIL 4 to address AI-native environments, digital product-centric models, and unified lifecycle governance. This guide summarizes the main differences, consistent elements, certification updates, and transition options for professionals.

ITIL stands for Information Technology Infrastructure Library. Learn what ITIL is, what it stands for, how it works, and why it is widely used in modern IT service management.

Incident management software supports ITIL practices by enabling faster response, better visibility, and consistent service restoration. Learn what to look for and how tools align with ITIL.

Implementing ITIL helps organizations improve service quality, align IT with business goals, and support continual improvement. This guide explains how to implement ITIL in a practical and sustainable way.

Adding Value Consulting (AVC) is now an official Authorized Training Partner of AI CERTs™, a global leader in role-based certifications for Artificial Intelligence and Blockchain. Through this partnership, AVC expands its portfolio with accredited AI CERTs™ courses, offering professionals and organizations worldwide access to practical, industry-recognized certifications in AI, blockchain, and emerging technologies.