Courses

Transform your sales approach with the AI+ Microsoft 365 Copilot Sales Specialty™ certification. Designed for sales professionals, account managers, business development teams, sales operations specialists, and business leaders, this course explores how AI and Microsoft 365 Copilot can enhance prospecting, customer engagement, lead qualification, opportunity management, sales analytics, and forecasting. Develop practical skills in AI-powered sales productivity, personalized customer communication, pipeline management, and data-driven decision-making. Through hands-on exercises, real-world case studies, and a capstone project, learn to streamline sales workflows, uncover valuable customer insights, improve team performance, and support responsible AI adoption using tools such as Microsoft 365 Copilot, Dynamics 365 Sales, Power BI, Power Automate, and Copilot Studio.

Transform supply chain operations with the AI+ Microsoft 365 Copilot Supply Chain Specialty™ certification. Designed for supply chain professionals, procurement specialists, logistics teams, manufacturing managers, and business leaders, this course explores how AI and Microsoft 365 Copilot can enhance demand planning, procurement, supplier management, logistics, warehousing, inventory management, and operational decision-making. Gain practical skills in AI-powered supply chain analytics, workflow automation, predictive planning, and intelligent agent development using tools such as Microsoft 365 Copilot, Copilot Studio, Dynamics 365, Power BI, and Power Automate. Through hands-on activities, real-world scenarios, and a capstone project, learn to build more connected, efficient, and resilient supply chain operations while applying responsible AI, data protection, and human oversight principles.

Learn how to apply the ITIL AI Governance Model and AI Governance Improvement Model to evaluate governance capabilities, establish effective controls, and support responsible AI adoption across products, services, and business operations. By balancing innovation with risk management, transparency, and accountability, you will be better prepared to build trust and deliver sustainable value from AI investments.

Pre order now! Available 30 November 2026 As artificial intelligence becomes increasingly integrated into business operations, effective governance is essential to ensure its responsible, ethical, secure, and compliant use. ITIL® AI Governance (Version 5) equips professionals with the knowledge and practical guidance to establish, implement, and continually improve AI governance practices aligned with organizational objectives.

The ISO/IEC 42001 Foundation course introduces the principles and requirements of an Artificial Intelligence Management System (AIMS), helping professionals understand how to manage AI responsibly, systematically, and in line with organizational objectives. Based on the ISO/IEC 42001 standard, this course explores AI governance, organizational responsibilities, risk and impact assessment, AI system lifecycle management, operational controls, performance evaluation, and continuous improvement. Learners gain an understanding of how organizations can establish structured processes to promote accountability, transparency, and the effective management of AI-related risks.

As artificial intelligence transforms cybersecurity, professionals need the skills to secure AI systems, defend against AI-powered threats, and use AI responsibly in security operations. CompTIA SecAI+ equips cybersecurity practitioners with the knowledge to address these emerging challenges and integrate AI securely into modern security environments. This vendor-neutral certification covers AI fundamentals, AI system security, AI-assisted security operations, and AI governance, risk, and compliance. Learners explore how to protect AI models, data, and infrastructure; detect AI-driven threats; automate security workflows; and apply responsible AI practices aligned with relevant standards and regulations.

Available for pre-order. Coming December 2026! Designed for experienced professionals working with Operational Technology (OT) systems and cybersecurity, CompTIA SecOT+ helps validate the knowledge and practical skills needed to assess security risks, strengthen defenses, and respond effectively to security incidents in industrial environments. This certification covers key areas of OT security, including risk management, threat intelligence, secure architecture, security operations, vulnerability management, and incident response. It also explores the unique challenges of protecting industrial systems, where cybersecurity measures must be balanced with operational requirements and physical safety.

The AI+ Military Practitioner certification equips professionals with the knowledge to understand and apply artificial intelligence across modern defense operations. Explore key applications of AI in intelligence and surveillance, autonomous systems, cyber operations, logistics, training simulations, and emerging defense technologies. Through practical use cases and defense scenarios, develop the skills to evaluate AI applications, support human-AI collaboration, enhance operational workflows, and strengthen mission readiness. The program also emphasizes responsible AI, helping professionals understand the principles behind secure, ethical, and effective AI adoption in defense environments.

Transform modern retail with the AI+ Microsoft 365 Copilot Retail Specialty™ certification. Learn how to apply AI and Microsoft 365 Copilot to streamline operations, optimize inventory, analyze retail data, personalize customer experiences, and support smarter business decisions. Through practical activities, case studies, and a capstone project, develop hands-on skills in AI-powered retail analytics, workflow automation, demand forecasting, prompt engineering, and responsible AI. Gain the expertise to drive more efficient, data-driven, and customer-focused retail operations.

Work smarter, safer, and more effectively with AI. The AI Accelerator Programme is a three-day, live virtual programme designed to help professionals turn AI from an emerging technology into practical business value. It builds AI capability from the ground up, helping participants apply AI to real work while aligning its use with their organisation’s existing goals and priorities.

Transform the way you plan, create, and optimize marketing campaigns with the AI + Microsoft 365 Copilot Marketing Specialty course. Designed for modern marketing professionals, this course shows you how to harness AI and Microsoft 365 Copilot to work smarter, uncover valuable customer insights, and drive more effective marketing strategies. Learn how to integrate AI into marketing planning, content creation, campaign design, resource management, customer analysis, and performance reporting. You’ll explore practical ways to use AI-powered tools to streamline workflows, optimize messaging, identify trends, and turn marketing data into actionable insights.

The AI+ Microsoft 365 Copilot HR Specialty™ certification helps HR professionals leverage AI across recruitment, onboarding, employee engagement, performance management, and workforce planning. Learn to use Microsoft 365 Copilot to streamline HR workflows, analyze workforce data, create smarter communications, and build AI-powered HR solutions using tools such as Teams, Outlook, Excel, and Power BI. Through practical exercises, case studies, and a capstone project, develop skills in prompt engineering, HR automation, analytics, responsible AI, and secure AI adoption.