Courses

Artificial Intelligence and Automation Practitioner (AIAP) is a practical, Level 4 professional qualification designed for individuals who want to use AI, automation, and digital workflows to improve how organisations work. Rather than focusing purely on AI theory, the programme teaches learners how to identify inefficiencies, analyse business processes, evaluate automation opportunities, design practical solutions, and implement improvements that deliver measurable business value. The programme also integrates responsible AI, data protection, GDPR, governance, human oversight, and ethical considerations throughout the learning journey.

Artificial Intelligence Leadership and Strategy (AILS) is a executive-focused certification designed to help business leaders navigate AI adoption, governance, investment, and organizational transformation. Rather than teaching technical development, AILS provides a practical decision-making framework for evaluating use-cases, building strategic roadmaps, managing risk, and guiding teams through change. Ultimately, the program equips managers, executives, and transformation specialists with the practical skills needed to turn AI opportunities into measurable value while maintaining regulatory compliance and ethical standards.

The Kanban Maturity Model (KMM) course provides a practical framework for understanding where your organization is today, identifying opportunities for improvement, and choosing the right Kanban practices to support sustainable growth. Based on more than a decade of Kanban implementation experience, the KMM maps Kanban practices, organizational behaviors, and cultural values across seven maturity levels. It helps leaders, coaches, and change practitioners understand what an organization needs at different stages of its evolution rather than applying the same practices everywhere.

Scrum Better with Kanban (SBK) helps Scrum teams improve their existing way of working by introducing proven Kanban practices and an evolutionary approach to change. Instead of replacing Scrum, this course shows you how to enhance what you already have. You’ll learn how to visualize workflow, limit work in progress, manage flow, make policies explicit, establish feedback loops, and introduce improvements incrementally—without disrupting the Scrum framework your team already uses.

Kanban for Design and Innovation (KDI) is a practical course designed for professionals who want to improve the upstream side of Kanban—from incoming ideas and customer requests through discovery, decision-making, and preparation for delivery. KDI addresses these challenges by providing practical tools and techniques for shaping customer demand, managing upstream work, reducing uncertainty, and establishing an effective Upstream Kanban system. Participants learn how to connect upstream design and innovation activities with downstream delivery to create a more effective end-to-end flow

Take your Kanban expertise to the next level with Kanban Systems Improvement (KSI), an advanced course designed to help you evolve, optimize, and scale Kanban systems beyond a single team. Building on the foundations established in Kanban System Design (KSD), this practical course explores how to identify bottlenecks, manage variability, improve flow, and connect multiple Kanban systems across an organization. You will learn how to use flow metrics and evolutionary change to make better decisions and continuously improve service delivery.

The ICAgile Certified Professional – Foundations of AI (ICP-FAI) course provides a practical introduction to Artificial Intelligence and shows you how to use AI effectively in your everyday work. Explore the evolution and fundamentals of AI, understand its capabilities and limitations, and develop practical prompt engineering skills to get better results from AI tools. You’ll also discover how AI can support Agile ways of working, enhance team collaboration, improve decision-making, and create new opportunities for business innovation.

The ICAgile Certified Professional – Agile Fundamentals (ICP) course provides a practical introduction to the Agile mindset, values, principles, and ways of working. Rather than focusing on a single framework such as Scrum, Kanban, or SAFe, the course helps you understand the principles behind Agile and how to apply them across different environments. You’ll explore how Agile evolved, how teams create and deliver value, and how collaboration, customer involvement, continuous feedback, and adaptability contribute to successful outcomes. You’ll also learn how Agile teams plan, manage work, respond to change, and continuously improve.

The ICAgile Certified Professional – Product Management (ICP-PDM) course develops the strategic and practical skills needed to manage products throughout their entire lifecycle—from identifying customer and market opportunities to defining product strategy, creating roadmaps, delivering value, and measuring success. Move beyond feature-focused product management and learn how to connect customer needs, business objectives, product strategy, and Agile delivery. You’ll explore product discovery, market analysis, product vision, prioritisation, roadmapping, product-market fit, metrics, and collaboration with cross-functional teams.

The ICAgile Certified Professional Agile Product Ownership (ICP-APO) course develops the skills needed to create products that deliver meaningful value to customers and the business. Go beyond backlog management and learn how to make value-driven decisions, understand customer needs, collaborate with stakeholders, prioritise effectively, and align product development with clear goals. You’ll explore practical approaches to product planning, roadmapping, user stories, prioritisation, and measuring outcomes.

The ICAgile Certified Professional in Systems Coaching (ICP-SYS) course helps Agile Coaches, leaders, and change professionals develop the skills to understand and influence complex organisational systems. Rather than focusing only on individual behaviours, Systems Coaching looks at the relationships, patterns, structures, and dynamics that shape how people and organisations operate. You’ll learn how to identify systemic challenges, uncover hidden patterns, create awareness and alignment, and help systems move towards meaningful action.

The ICAgile Certified Professional in Enterprise Agile Coaching (ICP-ENT) course is designed for Agile professionals who want to expand their impact from individual teams to the wider organisation. You will explore business agility, systems and complexity thinking, organisational design, Agile process improvement, business metrics, professional coaching, systems coaching, and enterprise-level facilitation. Through practical exercises and real-world application, you will learn how to assess organisational challenges, engage stakeholders, coach across boundaries, and help organisations create the conditions for greater agility.