
ITIL® Transformation (Version 5) - eLearning (Exam Included)
1.250,00 EUR
- 21 hours
Lead successful organizational change with the ITIL® Transformation (Version 5) course. As a core module within the ITIL Strategic Leader (Version 5) pathway, this certification equips professionals with the knowledge and practical guidance to plan, implement, and sustain digital transformation initiatives that deliver measurable business value. Through accredited eLearning, official PeopleCert learning materials, practical exercises, and mock exams, you'll learn how to align people, processes, technology, governance, and continual learning to drive resilient, value-focused transformation across your organization
Key Features
Language
Course material available in English
Level
Intermediate level for aspiring professionals
120 days access to the learning platform
and exam voucher (included together)
Presentation
and lessons available in English
21+ hours recommended study time
Program completion certification included

Learning Outcomes
At the end of this Course, you will be able to:
Understand
Understand the ITIL Transformation Model and transformation patterns.
Plan
Plan and manage successful digital transformation initiatives.
Align
Align people, processes, technology, and governance during change.
Apply
Apply continual learning and improvement throughout transformation.
Integrate
Integrate AI and modern frameworks to support transformation outcomes.
Prepare
Prepare for the ITIL Transformation (Version 5) certification exam

Course timeline
ITIL Transformation Model
Lesson 01
Learn the principles, stages, and governance of successful organizational transformation.
Transformation Patterns
Lesson 02
Explore initiation, governance, and execution patterns for managing change effectively.
End-to-End Transformation
Lesson 03
Understand how to deliver transformation initiatives that align people, processes, technology, and business objectives.
Continual Learning & Improvement
Lesson 04
Discover how measurement, feedback, and continual learning support long-term transformation success.
AI & Modern Frameworks
Lesson 05
Learn how AI and complementary frameworks enhance transformation planning and execution

Who Should Enroll in This Program?
Digital Transformation Leaders
IT Directors and Senior Managers
Change and Transformation Managers
Enterprise Architects
IT Service Management (ITSM) professionals
Professionals pursuing the ITIL Strategic Leader (Version 5) certification
More details
Prerequisites
- Hold an ITIL Foundation (Version 5) or any ITIL 4 certification.
- Complete an accredited ITIL Transformation (Version 5) training course before taking the certification exam
Exam & Certification Details
Upon completing the accredited training, candidates can take the official PeopleCert ITIL® Transformation (Version 5) examination.
Exam Format
- Duration: 90 minutes
- Format: Closed book
- Questions: 40 multiple-choice questions
- Pass Mark: 28/40 (70%)
Candidates who successfully pass the exam will receive the official ITIL® Transformation (Version 5) certification issued by PeopleCert. This certification contributes toward the ITIL Strategic Leader (Version 5) designation and is subject to the PeopleCert Continuing Professional Development (CPD) programme
Licensing and accreditation
ITIL version 5 is accredited by PeopleCert, based on partner agreements and meets accreditation requirements.
Equality policy
PeopleCert: PeopleCert provides a Special Considerations Policy for exam accommodations. Candidates requiring accommodations should refer to the PeopleCert terms and policies at PeopleCert Special Considerations Policy.
Statements
Licensing and accreditation
This course is offered according to Partner Program Agreement and complies with the License Agreement requirements
Equity Policy
Candidates are encouraged to reach out to AVC for guidance and support throughout the accommodation process.
Frequently Asked Questions

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