ITIL® Transformation (Version 5) - eLearning (Exam Included)

ITIL® Transformation (Version 5) - eLearning (Exam Included)

1.250,00 EUR

  • 21 hours
eLearning

Lead successful organizational change with the ITIL® Transformation (Version 5) course. As a core module within the ITIL Strategic Leader (Version 5) pathway, this certification equips professionals with the knowledge and practical guidance to plan, implement, and sustain digital transformation initiatives that deliver measurable business value. Through accredited eLearning, official PeopleCert learning materials, practical exercises, and mock exams, you'll learn how to align people, processes, technology, governance, and continual learning to drive resilient, value-focused transformation across your organization

Key Features

Language

Course material available in English

Level

Intermediate level for aspiring professionals

120 days access to the learning platform

and exam voucher (included together)

Presentation

and lessons available in English

21+ hours recommended study time

Program completion certification included

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Learning Outcomes

At the end of this Course, you will be able to:

Understand

Understand the ITIL Transformation Model and transformation patterns.

Plan

Plan and manage successful digital transformation initiatives.

Align

Align people, processes, technology, and governance during change.

Apply

Apply continual learning and improvement throughout transformation.

Integrate

Integrate AI and modern frameworks to support transformation outcomes.

Prepare

Prepare for the ITIL Transformation (Version 5) certification exam

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Course timeline

  1. ITIL Transformation Model

    Lesson 01

    Learn the principles, stages, and governance of successful organizational transformation.

  2. Transformation Patterns

    Lesson 02

    Explore initiation, governance, and execution patterns for managing change effectively.

  3. End-to-End Transformation

    Lesson 03

    Understand how to deliver transformation initiatives that align people, processes, technology, and business objectives.

  4. Continual Learning & Improvement

    Lesson 04

    Discover how measurement, feedback, and continual learning support long-term transformation success.

  5. AI & Modern Frameworks

    Lesson 05

    Learn how AI and complementary frameworks enhance transformation planning and execution

ITIL® Transformation (Version 5)

Who Should Enroll in This Program?

Digital Transformation Leaders

IT Directors and Senior Managers

Change and Transformation Managers

Enterprise Architects

IT Service Management (ITSM) professionals

Professionals pursuing the ITIL Strategic Leader (Version 5) certification

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More details

Prerequisites

  • Hold an ITIL Foundation (Version 5) or any ITIL 4 certification.
  • Complete an accredited ITIL Transformation (Version 5) training course before taking the certification exam

Exam & Certification Details

Upon completing the accredited training, candidates can take the official PeopleCert ITIL® Transformation (Version 5) examination.

Exam Format

  • Duration: 90 minutes
  • Format: Closed book
  • Questions: 40 multiple-choice questions
  • Pass Mark: 28/40 (70%)

Candidates who successfully pass the exam will receive the official ITIL® Transformation (Version 5) certification issued by PeopleCert. This certification contributes toward the ITIL Strategic Leader (Version 5) designation and is subject to the PeopleCert Continuing Professional Development (CPD) programme

Licensing and accreditation

ITIL version 5 is accredited by PeopleCert, based on partner agreements and meets accreditation requirements.

Equality policy

PeopleCert: PeopleCert provides a Special Considerations Policy for exam accommodations. Candidates requiring accommodations should refer to the PeopleCert terms and policies at PeopleCert Special Considerations Policy.

Statements

Licensing and accreditation

This course is offered according to Partner Program Agreement and complies with the License Agreement requirements

Equity Policy

Candidates are encouraged to reach out to AVC for guidance and support throughout the accommodation process.


Frequently Asked Questions

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