Others Courses

Deliver exceptional customer and stakeholder experiences with the ITIL® Experience (Version 5) course. As one of the three modules in the ITIL Managing Professional (Version 5) pathway, this certification focuses on designing and managing experience-led digital services that create value for customers, users, employees, and the business. Through accredited eLearning, official PeopleCert materials, practical exercises, and mock exams, you'll learn how to apply the ITIL Experience Model, improve customer journeys, measure service experiences, and embed human-centred practices into modern service management

Develop the skills to create, manage, and continually improve digital products with the ITIL® Product (Version 5) course. As part of the ITIL Managing Professional (Version 5) pathway, this certification provides practical guidance on managing products throughout their lifecycle—from discovery and design to delivery, support, and continual improvement. Through accredited eLearning, official PeopleCert training materials, practical exercises, and mock exams, you'll learn how to deliver customer-focused digital products that drive innovation, business value, and long-term success.

Develop the skills to design, deliver, and continually improve high-quality IT services with the ITIL® Service (Version 5) course. As part of the ITIL Managing Professional (Version 5) pathway, this certification provides practical guidance on managing digital services by aligning people, processes, and technology to create lasting business value. Through accredited eLearning, official PeopleCert training materials, hands-on exercises, and mock exams, you'll learn how to build resilient, customer-focused services while supporting operational excellence and continual improvement

Upgrade your ITIL knowledge with the ITIL® Foundation (Version 5) Bridge course. Designed specifically for ITIL 4 Foundation certificate holders, this fast-track programme helps you transition to the latest ITIL Version 5 framework by focusing on the new concepts, updated best practices, and modern approaches to digital product and service management. With accredited eLearning, official PeopleCert materials, practical exercises, and a certification exam included, you'll quickly gain the knowledge needed to apply ITIL Version 5 principles and prepare for advanced ITIL certifications

Stay ahead of the latest evolution of IT service management with the ITIL® Managing Professional Transition (Version 5) course. Designed exclusively for experienced ITIL professionals, this fast-track transition programme enables you to upgrade your existing ITIL credentials without completing each individual Version 5 module. Through expert-led eLearning, official PeopleCert materials, practical exercises, and mock exams, you'll gain a comprehensive understanding of the latest ITIL concepts, including product and service lifecycle management, experience management, digital transformation, AI-enabled service management, and integration with modern frameworks such as PRINCE2® and DevOps. Upon successful completion of the two required certification exams, you'll achieve the ITIL® Managing Professional (Version 5) designation

The Project Management (ISO 21502) Foundation certification provides a comprehensive introduction to the principles and practices of project management based on the ISO 21502:2020 international standard. This globally recognized framework outlines best practices for managing projects effectively across various industries and organizational contexts. The course is designed for individuals who want to gain a solid understanding of key project management concepts, roles, processes, and governance structures. It emphasizes practical application—how to initiate, plan, execute, monitor, and close projects in alignment with ISO’s globally recognized methodology.