ITIL® Product (Version 5) - eLearning (Exam Included)
1.250,00 EUR
- 21 hours
Develop the skills to create, manage, and continually improve digital products with the ITIL® Product (Version 5) course. As part of the ITIL Managing Professional (Version 5) pathway, this certification provides practical guidance on managing products throughout their lifecycle—from discovery and design to delivery, support, and continual improvement. Through accredited eLearning, official PeopleCert training materials, practical exercises, and mock exams, you'll learn how to deliver customer-focused digital products that drive innovation, business value, and long-term success.
Key Features
Language
Course material available in English
Level
Intermediate level for aspiring professionals
120 days access to the learning platform
and exam voucher (included together)
Presentation
and lessons available in English
21+ hours recommended study time
Program completion certification included
Learning Outcomes
At the end of this Course, you will be able to:
Understand
Understand the principles of digital product management.
Apply
Apply the ITIL Product & Service Lifecycle to product development.
Manage
Manage products from discovery through continual improvement.
Align
Align product strategy with customer and business needs.
Integrate
Integrate ITIL practices with modern product management approaches.
Prepare
Prepare for the ITIL Product (Version 5) certification exam
Course timeline
Digital Products & Services
Lesson 01
Understand the principles of digital product management and how products create value for customers and organizations.
Product Lifecycle Management
Lesson 02
Explore the eight lifecycle stages, from discovery and design to acquisition, development, transition, operation, delivery, support, and continual improvement.
Creating Customer Value
Lesson 03
Learn how to align product strategy, business objectives, and customer needs throughout the product lifecycle.
Lifecycle Governance
Lesson 04
Apply ITIL guidance to manage products effectively while ensuring quality, resilience, and continuous innovation.
ITIL & Modern Frameworks
Lesson 05
Discover how ITIL integrates with complementary frameworks and agile ways of working to support successful product management.
Who Should Enroll in This Program?
Product Managers and Product Owners
Digital Product Managers
IT Service and Product Management professionals
ITSM consultants and practitioners
Professionals pursuing the ITIL Managing Professional (Version 5) certification
Anyone responsible for developing or managing digital products
More details
Prerequisites
- Hold an ITIL Foundation (Version 5) or any ITIL 4 certification.
- Complete an accredited ITIL Product (Version 5) training course before taking the certification exam.
Exam & Certification Details
Upon completing the accredited training, candidates can take the official PeopleCert ITIL® Product (Version 5) examination.
Exam Format
- Duration: 90 minutes
- Format: Closed book
- Questions: 40 multiple-choice questions
- Pass Mark: 28/40 (70%)
Candidates who successfully pass the exam will receive the official ITIL® Product (Version 5) certification issued by PeopleCert. This certification contributes toward the ITIL Managing Professional (Version 5) designation and is subject to the PeopleCert Continuing Professional Development (CPD) programme
Licensing and accreditation
ITIL version 5 is accredited by PeopleCert, based on partner agreements and meets accreditation requirements.
Equality policy
PeopleCert: PeopleCert provides a Special Considerations Policy for exam accommodations. Candidates requiring accommodations should refer to the PeopleCert terms and policies at PeopleCert Special Considerations Policy.
Statements
Licensing and accreditation
This course is offered according to Partner Program Agreement and complies with the License Agreement requirements
Equity Policy
Candidates are encouraged to reach out to AVC for guidance and support throughout the accommodation process.
Frequently Asked Questions
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