Webinar: What did ITIL5 give us?
ITIL® 5 is here – and it’s reshaping how organizations deliver value through digital products and services. In this session, learn how ITIL® 5 updates the service lifecycle, integrates AI, and strengthens data governance to make your teams complexity-ready and future-proof.
Hosted by: Adding Value Consulting (AVC)
Speaker: Josef Katkits. ITIL® Trainer – AVC
You’ll explore:
- How ITIL® 5 shifts focus from generic services to digital products
- The unified lifecycle model and what it means for value co-creation
- AI’s role in service delivery and the 6C AI Capability Model
- Re-definitions of value, service journey, and sustainability in ITIL® 5
- Practical insights on data governance, DevOps, and Agile integration
Perfect for:
IT Professionals, Service Managers, Digital Product Owners, Project & Change Leaders, Agile & DevOps Teams, and anyone involved in delivering customer and employee value
Your information will only be used for webinar communications and will not be shared.
You also could like
16 Sep, 2026
Upcoming: Future Skills, Funded: Build Your Career in Web Development, Data & AI
Explore how you can build practical, career-focused skills in Web Development, Data Analytics and AI, with the opportunity to study through programmes approved for CSN funding in Sweden.
07 Aug, 2026
Webinar: Why People Resist Change — And What Communication Has to Do With It
In 30 minutes, participants will learn how to diagnose what may really be driving resistance to change and how communication can reduce uncertainty and create more space for engagement.