Webinar: What did ITIL5 give us?
ITIL® 5 is here – and it’s reshaping how organizations deliver value through digital products and services. In this session, learn how ITIL® 5 updates the service lifecycle, integrates AI, and strengthens data governance to make your teams complexity-ready and future-proof.
Hosted by: Adding Value Consulting (AVC)
Speaker: Josef Katkits. ITIL® Trainer – AVC
You’ll explore:
- How ITIL® 5 shifts focus from generic services to digital products
- The unified lifecycle model and what it means for value co-creation
- AI’s role in service delivery and the 6C AI Capability Model
- Re-definitions of value, service journey, and sustainability in ITIL® 5
- Practical insights on data governance, DevOps, and Agile integration
Perfect for:
IT Professionals, Service Managers, Digital Product Owners, Project & Change Leaders, Agile & DevOps Teams, and anyone involved in delivering customer and employee value
Your information will only be used for webinar communications and will not be shared.
You also could like
12 Feb, 2026
Upcoming Webinar: How Organizations Are Using Azure to Scale & Modernize IT (March 18)
In this session, we’ll explore how organizations are leveraging Microsoft Azure to drive scalability, agility, and operational excellence in today’s cloud-first world.
09 Feb, 2026
Webinar: OKRs – Objectives & Key Results
How do you turn strategy into measurable results? In this session, learn how to use OKRs to create clarity, alignment, and impact beyond just tracking deliverables.