EXIN SIAM™ Foundation - Online Classroom (Exam Included)
1.750,00 EUR
- 2 days
The EXIN SIAM™ Foundation course introduces the core principles and terminology of Service Integration and Management (SIAM™) — a methodology used to coordinate multiple service providers to operate as a unified, business-facing IT organisation. It explains how SIAM adds value, the stages of its implementation, key roles, practices, processes, risks, and how it aligns with other frameworks like ITIL, Agile, and DevOps. The training prepares participants for the official certification exam.
Key Features
Language
Course and material are in English
Level
Beginner level for aspiring professionals
2-days Online Classroom
8 hours per day with a certified trainer and Interactive exercises
Study time
21 hours study time recommendation
Working Method
Multimedia presentations, group exercises and discussions, practical workshops, case studies and practice exams.
Courseware accredited by EXIN (PDF)
Sample exam, Sample documents, templates, tools and techniques
Exam included
1 official exam voucher (valid for 12 months)
Certificate of completion
included in the EXIN BCS Artificial Intelligence (AI) Foundation course
Learning Outcomes
At the end of this course, you will be able to:
Purpose
Explain the purpose, value, and business drivers for adopting SIAM
SIAM layers
Describe the SIAM layers, structures, and service integrator models.
Implementation
Identify the key stages of SIAM implementation (Discovery & Strategy, Plan & Build, Implement, Run & Improve).
Roles
Define SIAM roles, responsibilities, and governance elements.
Practices
Understand SIAM practices, processes, and their objectives.
Risks
Recognise the challenges, risks, and mitigation approaches in SIAM implementation.
Interactions
Explain how SIAM interacts with other practices like ITIL, Agile, DevOps, COBIT, and Lean
Course timeline
Introduction to SIAM
Lesson 01
SIAM Implementation Roadmap
Lesson 02
SIAM Roles and Responsibilities
Lesson 03
SIAM Practices
Lesson 04
Processes to Support SIAM
Lesson 05
SIAM Challenges and Risks
Lesson 06
SIAM and Other Practices
Lesson 07
Exam Preparation and Course Summary
Lesson 08
Who Should Enroll in this Program?
This course is ideal for professionals involved in managing, coordinating, or integrating services across suppliers and internal teams,.
Prerequisites
There are no specific prerequisites to take the course or sit the exam. However, familiarity with service management terminology is recommended
CSOs, CIOs and CTOs
Service and Project Managers
Process, Change, and Supplier Managers
Service Level and Business Relationship Managers
Program Managers and Service Architects
Organizational Change Practitioners
Certification exam
- Certification: EXIN SIAM™ Foundation.
- Format: Web-based multiple-choice exam.
- Questions: 40 questions.
- Passing Score: 65% (26/40).
- Duration: 60 minutes.
- Languages: English, German, French, Japanese, Chinese, Dutch, Portuguese, Spanish.
- Exam Voucher: Included with course registration.
- Exam Validity: Certification is valid for life (no renewal required).
- Retake: Available for a fee if needed within 12 months of enrolment.
Statements
and equality policy
Licensing and accreditation
EXIN BCS Certification is accredited by The EXIN BCS (British Computer Society). AVC promotes this course based upon Partner's Agreement and complies with the accreditation requirements.
Equity Policy
Currently, accommodation policies for EXIN examinations are under review. Please contact AVC for specific requests or further guidance or contact EXIN BCS certification body directly.
Frequently Asked Question
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