APMG Change Management ™ Practitioner - Classroom (exam included)

Dealing with change and more importantly, the impact of change is a high priority for all organizations. The Change Management Certification has been developed by APMG in partnership with the Change Management Institute (CMI), an independent, global professional association of change managers. Together they have developed a professional ‘body of knowledge’ for the discipline of change management.

This body of knowledge now provides an independent benchmark for the professional knowledge expected of an effective change manager. APMG’s refreshed Change Management certification is fully aligned with the change management body of knowledge. The new syllabus samples a wide range of knowledge regarding the theory and practice of change management including:

• change and the individual
• change and the organization
• communication and stakeholder engagement and;
• change practice

The Change Management certification is delivered by APMG’s Accredited Training Organizations (ATOs). By passing both Foundation and Practitioner examinations – candidates will have acquired the knowledge needed to receive CMI’s ACM (Foundation) accreditation. They offer successful candidates a simpler route to personal accreditation, with only the experience element to complete

During the training, the method is fully addressed. At the end of the training, the participant will know how change management can be implemented in an organization, project, program, or portfolio and who should be involved. The participant learned to work with the following aspects and techniques in a change management scenario:

Benefits for individuals

• Understand the human side of change and know how to help people manage change more effectively, maintain their commitment and move them successfully through the change process.
• Understand the different types of change that affect organizations and know how to use different professional approaches to support the effective delivery of the organization's desired outcomes from each change initiative.
• Know how to identify and work with the stakeholders in a change initiative and how to plan, implement and measure the effective communication required to build and sustain their engagement.
• Be able to assess the impact of change, develop effective change teams and recognize and manage resistance to change.
• Understand the process of sustaining change and know how to incorporate a change initiative as the new 'business as usual'.

Benefits for organizations

• Build the organization's ability and capacity to manage change successfully and improve flexibility.
• Increase the likelihood of successful change/transformation of the business - supporting the strategic direction.
• Minimize the risks (costs, delays, loss of employee engagement, reputation) associated with failed initiatives.
• Align change initiatives with established, process-driven methodologies (such as PRINCE2® and other project management methodologies) to develop a consistent approach to change.
• Develop and maintain employee engagement and alignment with organizational purpose during times of change.
• Create and maintain the commitment of internal and external stakeholders to new initiatives.
• Manage more effective change communication with internal and external stakeholders so that the change is understood and supported.
• Improve change impact assessment, integrated change planning and successful embedding of the change in the life of the organization.

The purpose of the Practitioner certification is to confirm whether the candidate has achieved sufficient know-how to apply and tailor Change Management guidance in a given organizational change situation. A successful Practitioner candidate should be able to start applying the Change Management approaches and techniques to a real change initiative.

Their individual Change Management expertise, complexity of the change initiative, and the support provided for the use of Change Management approaches in their work environment will all be factors that impact what the Practitioner can achieve. Successful candidates will have fulfilled the knowledge requirements for Change Management Institute accreditation.

Practioner Exam Format:

• Objective testing based on a case study scenario
• Four questions of 20 marks each
• 40 marks required to pass (out of 80 available) - 50%
• 2.5 hours duration
• Restricted open book - The Effective Change Manager’s Handbook may be used in the exam.