The ITIL 4 Specialist Acquiring & Managing Cloud Services training is for anyone requiring vendor-neutral, user-centric guidance on developing a practical understanding of how cloud procurement and technology can integrate with and support broader business strategy and functions. ITIL 4 Specialist: Acquiring & Managing Cloud Services certification explores the concept of the ‘cloud services user journey’, aligning key ITIL concepts such as Guiding Principles and the Service Value Chain to provide a holistic view and understanding of the entire procurement lifecycle.

ITIL 4 Specialist: Monitor, Support, and Fulfil is a series of the ITIL 4 Practice Manager modules that help individuals demonstrate their understanding and implementation of the principles contained in the five ITIL Management Practices to maximize value at both the strategic and operational levels.

IT4IT™ Reference Architecture, version 3, is a standard from The Open Group that describes a reference architecture and a value chain-based operating model for managing IT operations. IT4IT™ uses the value chain approach to create a functional model implemented by IT. This framework identifies the key activities that IT must perform to contribute to the competitiveness of the company. With IT4IT™ Reference Architecture, version 3, IT specialists will find the value chain framework and reference architecture that defines an integrated management framework focused on the service lifecycle.

ITIL® 4 Strategist Direct Plan and Improve (ITIL 4 DPI) is the universal module, that is a key component of both, ITIL 4 Managing Professional and ITIL 4 Strategic Leader streams. The module covers the influence and impact of Agile and Lean ways of working, and how they can be leveraged to an organization's advantage. This is a 2-day (online) intensive classroom course.

Designed for mid- or senior-level project managers, this ITIL® 4 Specialist: Drive Stakeholder Value course will hone your skills in managing multiple projects and aligning program activities with business goals without compromising on speed, quality, and efficiency. You’ll learn PMI’s five program management performance domains: program strategy alignment, lifecycle management, stakeholder engagement, benefits management, and governance.

IT4IT™ Reference Architecture, version 3, is a standard from The Open Group that describes a reference architecture and a value chain-based operating model for managing IT operations. IT4IT™ uses the value chain approach to create a functional model implemented by IT. This framework identifies the key activities that IT must perform to contribute to the competitiveness of the company. With IT4IT™ Reference Architecture, version 3, IT specialists will find the value chain framework and reference architecture that defines an integrated management framework focused on the service lifecycle.

Our accredited ITIL 4 Create, Deliver, and Support (CDS) learning helps prepare you for the CDS examination. The examination assesses whether you can demonstrate sufficient understanding and application of ITIL 4 to create, deliver, and support services described in the CDS syllabus. The ITIL 4 CDS qualification is one of the prerequisites for the ITIL 4 Managing Professional designation, which assesses the candidate’s practical and technical knowledge about running successful, modern IT-enabled services, teams, and workflows.

The ITIL®4 Foundation Level course gives participants a comprehensive introduction to basic concepts within ITIL4. It helps you to understand the principles of ITIL4 and shows how the individual's work and the organization's work can be improved. Our ITIL4 eLearning course gives participants a good insight into the ITIL4 Foundation. The course is written by our own talented lecturers with extensive experience in the practical application of ITIL Service Management.

This ITIL® 4 Specialist: High Velocity IT (HVIT) course will familiarize you with working practices like agile and lean management and technologies such as automation testing, cloud, and more. This course is relevant for ITIL Managing Professionals (ITIL MPs) and ITIL Strategic Leaders (ITIL SLs), who work toward delivering high velocity IT.

Designed for mid-or senior-level project managers, this ITIL® 4 Specialist: Drive Stakeholder Value course will hone your skills in managing multiple projects and aligning program activities with business goals without compromising on speed, quality, and efficiency. You’ll learn PMI’s five program management performance domains: program strategy alignment, lifecycle management, stakeholder engagement, benefits management, and governance. The exam fee included - One simulation exam

In this ITIL® 4 Specialist course, you will learn how to create, deliver, and support IT-enabled products, while earning the ITIL 4 CDS Specialist certification. This ITIL 4 Specialist: Direct, Plan, and Improve training will help you fully understand service performance, service quality, and improvement, including relevant methods and tools. Upon successful completion of this course, you will be career-ready for an important role in IT service management.

ITIL® 4 Leader: Digital & IT Strategy (ITIL 4 DITS) module will focus on the alignment of digital business strategy with IT strategy. The module also covers how disruption from new technologies are impacting organizations in every industry and how business leaders are responding. The pace of evolution in the digital world has never been so fast and organizations need to be flexible and adapt to the ever-changing environment if they want to keep providing value to their customers while remaining competitive in the marketplace.