IT4IT™ Reference Architecture, version 3, is a standard from The Open Group that describes a reference architecture and a value chain-based operating model for managing IT operations. IT4IT™ uses the value chain approach to create a functional model implemented by IT. This framework identifies the key activities that IT must perform to contribute to the competitiveness of the company. With IT4IT™ Reference Architecture, version 3, IT specialists will find the value chain framework and reference architecture that defines an integrated management framework focused on the service lifecycle.

IT4IT™ Reference Architecture, version 3, is a standard from The Open Group that describes a reference architecture and a value chain-based operating model for managing IT operations. IT4IT™ uses the value chain approach to create a functional model implemented by IT. This framework identifies the key activities that IT must perform to contribute to the competitiveness of the company. With IT4IT™ Reference Architecture, version 3, IT specialists will find the value chain framework and reference architecture that defines an integrated management framework focused on the service lifecycle.

SIAM is an approach to service integration and management that brings together the principles of governance, management, integration, assurance, and coordination. A synonym for Service Integration and Management (SIAM™) is multi-sourcing integration (MSI) This framework enables organizations to manage multiple service providers with an aligned approach to service management. SIAM's principles enable you to effectively manage your services by providing governance, management, integration, assurance, and coordination.