KSI - Kanban Systems Improvement (KMP2) - Classroom
1.650,00 EUR
- 2 days
Take your Kanban expertise to the next level with Kanban Systems Improvement (KSI), an advanced course designed to help you evolve, optimize, and scale Kanban systems beyond a single team. Building on the foundations established in Kanban System Design (KSD), this practical course explores how to identify bottlenecks, manage variability, improve flow, and connect multiple Kanban systems across an organization. You will learn how to use flow metrics and evolutionary change to make better decisions and continuously improve service delivery.
What Is Included?
Language
Course material in English
Level
Intermediate - Advanced level
2-Day Interactive Online Course
Small class sizes for genuine trainer interaction
Digital Course Materials available
One Month of Kanban+ Access from Kanban University
20-40 hours recommended study time
Kanban Systems Improvement (KSI) Certificate of Completion
No exam required
Certification is awarded through full participation.
What Skills Will You Gain?
At the end of this program, you will be able to:
Flow Optimization & Bottleneck Removal
Identify sources of delay and variability, pinpoint bottlenecks, and take practical action to streamline workflow delivery.
Core Kanban Practices & Scalability
Apply core Kanban practices to optimize service delivery and scale connected systems seamlessly across multiple organizational teams
Dependency & Cadence Management
Manage upstream and downstream dependencies effectively while establishing continuous Kanban cadences to maintain steady flow.
Data-Driven Performance Analysis
Analyze Lead Time, Run Charts, and Cumulative Flow Diagrams (CFDs) to evaluate performance and improve process predictability
Risk Reduction & Evolutionary Change
Apply principles of evolutionary change to continuously refine systems, reduce delivery risks, and enhance overall reliability
Cross-Organizational Optimization
Manage interconnected Kanban workflows using system metrics, feedback loops, and empirical data to guide ongoing improvement decisions.
What makes this course unique?
Put your learning into practice through hands-on exercises focused on scaling Kanban across upstream, downstream, and connected systems. You’ll also practice using Kanban cadences and key flow metrics—including Lead Time, Run Charts, and Cumulative Flow Diagrams—to identify improvement opportunities and support better decision-making.
What Will You Learn ?
Evolutionary Change and Kanban Improvement
Lesson 1
- Understanding evolutionary change
- Why evolutionary change works
- Managing organizational change through Kanban
- Creating sustainable improvement
- Understanding system-level improvement
Understanding Flow and Variability
Lesson 2
- Sources of delay
- Understanding variability
- Identifying workflow problems
- Bottlenecks and constraints
- Impact of variability on delivery
- Improving the smoothness and predictability of flow
Kanban Metrics and Data
Lesson 3
- Introduction to Kanban metrics
- Lead Time
- Run Charts
- Cumulative Flow Diagrams
- Reading and interpreting flow data
- Using metrics to identify improvement opportunities
- Using evidence to guide decision-making
Identifying and Managing Bottlenecks
Lesson 4
- Finding bottlenecks within a system
- Understanding system constraints
- Bottleneck analysis
- Managing capacity
- Reducing queues and delays
- Improving end-to-end flow
Scaling Kanban Systems
Lesson 5
- Moving beyond a single Kanban system
- Connecting multiple Kanban systems
- Scaling upstream
- Scaling downstream
- Managing dependencies between teams and services
- Understanding interconnected workflows
Kanban Cadences
Lesson 6
- Understanding Kanban cadences
- Establishing appropriate feedback loops
- Replenishment and delivery cadences
- Service delivery reviews
- Operations reviews
- Coordination across connected systems
- Using cadences to support continuous improvement
Managing and Optimizing Service Delivery
Lesson 7
- Improving service delivery performance
- Managing demand and capacity
- Improving predictability
- Managing risks and delays
- Optimizing flow across connected systems
- Using feedback to continuously evolve the service
Continuous Improvement at Scale
Lesson 8
- Identifying improvement opportunities
- Prioritizing improvement initiatives
- Applying evolutionary change
- Managing improvement across multiple systems
- Creating sustainable improvement practices
- Developing a culture of continuous learning
Applying KSI in the Real World
Lesson 9
- Practical Kanban system improvement
- Analyzing real-world workflow challenges
- Designing improvement experiments
- Applying metrics to actual systems
- Managing organizational complexity
- Creating an actionable improvement plan
Who Should Enroll in this Program?
Agile Coaches
Scrum Masters & Agile Practitioners
Team Leaders & Managers
Product Owners & Product Managers
Project & Program Managers
Service Delivery & Operations Professionals
Prerequisites
Kanban System Design (KSD) is strongly recommended before attending KSI. Kanban University specifically recommends completing KSD first because KSI builds on concepts introduced in KSD, including STATIK, work item types, and classes of service.
Unlike KSD, which can be suitable for people new to Kanban, KSI is intended for practitioners who already have a solid understanding of Kanban and want to improve and scale existing systems. Kanban University describes KSI as the next step after KSD.
There is no separate examination prerequisite. Participants who complete KSD + KSI fulfill the course requirements for the Kanban Management Professional (KMP) credential.
Frequently Asked Question
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