KSD - Kanban System Design (KMP1) - Classroom
1.650,00 EUR
- 2 days
Kanban System Design (KSD / KMP I) is a practical, hands-on course that equips professionals with the knowledge and tools to design effective Kanban systems that improve visibility, flow, collaboration, and service delivery. Rather than simply introducing a Kanban board, this course takes a systems-thinking approach to understanding how work currently flows through your organization. Participants explore sources of dissatisfaction, analyze demand and capability, visualize workflows, establish appropriate policies and WIP limits, and design a Kanban system that is fit for purpose.
What Is Included?
Language
Course material in English
Level
Beginner to Intermediate level
2-Day Interactive Online Course
Small class sizes for genuine trainer interaction
Digital Course Materials available
One Month of Kanban+ Access from Kanban University
20-40 hours recommended study time
Kanban System Design (KSD) Certificate of Completion
No exam required
Certification is awarded through full participation.

What Skills Will You Gain?
At the end of this program, you will be able to:
Kanban Principles & STATIK Design
Master the core principles of The Kanban Method and use the STATIK approach to design tailored systems that address service inefficiencies.
Systems Thinking & Demand Analysis
Apply systems thinking to map current workflows, analyze various demand types, and identify key opportunities for process improvement
Workflow & Work Item Definition
Establish clear workflows, work item types, and classes of service to streamline operations and enhance governance
Visualization & WIP Limits
Create effective Kanban boards and implement pull-based systems with Work-in-Progress (WIP) limits to reduce overload and accelerate flow
Cadences & Flow Meetings
Facilitate targeted Kanban meetings and feedback loops designed to maintain operational momentum and focus on continuous work delivery
Flow Metrics & Predictability
Utilize key metrics—such as Lead Time, Run Charts, and Cumulative Flow Diagrams—to boost predictability, manage risk, and improve overall responsiveness.
What makes this course unique?
Take part in a realistic, team-based Kanban simulation and experience the six core Kanban practices in action. Throughout the course, you will build and refine a practical Kanban visualization that you can take back to your organization in digital format.


What Will You Learn ?
Introduction to Kanban and Flow
Lesson 1
- What is Kanban?
- The motivation and benefits behind The Kanban Method
- Kanban principles and practices
- Understanding flow in knowledge-work systems
- Kanban systems and pull-based working
- Experiencing flow through practical simulation
Understanding Your Current System
Lesson 2
- Applying systems thinking to workflow design
- Understanding sources of dissatisfaction
- Identifying service delivery challenges
- Understanding customer needs and expectations
- Exploring the concept of a fit-for-purpose service
Analyzing Demand
Lesson 3
- Understanding sources and types of demand
- Work item types
- Demand patterns and variability
- Understanding the characteristics of incoming work
- Classes of service
- Considering urgency and cost of delay
Designing a Kanban System with STATIK
Lesson 4
- Introduction to the Systems Thinking Approach to Introducing Kanban (STATIK)
- Understanding and modeling the current workflow
- Defining the service delivery system
- Designing a Kanban system appropriate to the work environment
- Creating an initial Kanban system for improvement
Workflow and Visual Design
Lesson 5
- Designing an effective workflow visualization
- Creating Kanban boards
- Designing work items and tickets
- Making work and policies visible
- Establishing explicit process policies
- Creating visualizations that reveal opportunities for improvement
Managing Flow and WIP
Lesson 6
- Understanding pull systems
- The purpose of WIP limits
- Limiting work based on available capacity
- Identifying and managing bottlenecks
- Reducing overload and multitasking
- Improving workflow responsiveness and predictability
Kanban Cadences and Feedback
Lesson 7
- Running Kanban meetings effectively
- Focusing discussions on the flow of work
- Supporting collaboration and self-organization
- Establishing appropriate replenishment and delivery cadences
- Using feedback loops to guide improvement
Metrics and Continuous Improvement
Lesson 8
- Introduction to flow metrics
- Understanding Lead Time
- Using Run Charts and Control Charts
- Interpreting Cumulative Flow Diagrams
- Using data to identify risks, bottlenecks, and improvement opportunities
- Applying metrics to support evidence-based continuous improvement
Applying Kanban in Practice
Lesson 9
- Using Kanban to improve communication and collaboration
- Managing changing priorities
- Improving responsiveness and risk management
- Designing a system that supports governance
- Creating a foundation for continuous improvement and further Kanban maturity

Who Should Enroll in this Program?
Team Leaders and Managers
Project and Program Managers
Agile Practitioners and Coaches
Scrum Masters and Delivery Managers
Product Managers and Product Owners
Business Analysts and Process Improvement Professionals
Prerequisites
There are no formal certification or technical prerequisites for attending the course. However, participants are expected to have a basic understanding of their current workflow and work environment.
For best preparation, Kanban University recommends reading either:
- Kanban by David J. Anderson, or
- Kanban from the Inside by Mike Burrows.
Frequently Asked Question

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