ITIL®4 Managing Professional (MP) - Master's Program eLearning
3.850,00 EUR
This ITIL® Managing Professional (MP) Master’s Program provides comprehensive training on crucial service and technical management concepts. This training will teach you how to run successful IT-enabled products, services, and teams.
Key Features
Access to all ITIL 4 MP higher-level courses
Exam vouchers are provided for all ITIL MP higher-level courses
Get certified as an ITIL 4 Specialist and Strategist
80 PDUs offered
Learning Outcomes
At the end of this ITIL® Managing Professional (MP) Master's Program, you will be able to:
Frameworks
Understand the ITIL 4 framework, core concepts, and terminologies of the ITIL service lifecycle
Master tools and skills
Understand how to use ITIL tools and techniques to improve efficiency and the customer experience
Service Management
Gain a mastery of service management, including generic concepts, fundamental principles, and ITIL 4
Integrate
Become proficient with understanding how to integrate activities and value streams to deliver IT-enabled services
ITIL service applications
Know how ITIL principles can help an individual to understand and apply service management in their organization and how Kafka is used in the real world, including its architecture and components, get hands-on experience connecting Kafka to Spark, and work with Kafka Connect
Learning Path
ITIL® 4 Strategist: Direct, Plan, and Improve (DPI)
Course 1
ITIL® 4 Specialist: Create, Deliver, and Support (CDS)
Course 2
ITIL® 4 Specialist: Drive Stakeholder Value Course (DSV)
Course 3
ITIL® 4 Specialist: High Velocity IT (HVIT)
Course 4
Who Should Enroll in this Program?
The ITIL MP certification is for IT practitioners who work with technology and digital teams across the organization. It covers the knowledge necessary for running IT projects, teams, and workflows using practical and technical skills.
Project managers
Vendor managers
Account managers
IT service managers and IT architects
System administrators and analyst
Service delivery managers, professionals and quality analyst
Operations managers and database administrators
Process owners and practitioners
CIOs, CTOs, and IT directors
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