Change Management ™ (APMG) Foundation & Practitioner - eLearning (exam included)

1.250,00 EUR

35 hours

eLearning

During this eLearning training, the participants will improve their knowledge and skills significantly. The participant will learn how to implement Change Management, will learn to analyze change management situations, and will learn how to improve existing change management practices. After the training, the participant can immediately apply new insights and techniques within the client's organization.

About Change Management

Dealing with change and more importantly, the impact of change is a high priority for all organizations. The Change Management Certification has been developed by APMG in partnership with the Change Management Institute (CMI), an independent, global professional association of change managers. Together they have developed a professional ‘body of knowledge’ for the discipline of change management. This body of knowledge now provides an independent benchmark for the professional knowledge expected of an effective change manager.

The Change Management certification is delivered by APMG’s Accredited Training Organizations (ATOs). By passing both Foundation and Practitioner examinations – candidates will have acquired the knowledge needed to receive CMI’s ACM (Foundation) accreditation. They offer successful candidates a simpler route to personal accreditation, with only the experience element to complete.

Course timeline

Foundation and Practitioner: introduction and individual change process
Lesson 01
▪ Change Management Introduction and context
▪ The link between learning and changing
▪ Learning process and ‘the learning dip’
▪ Models for individual change
▪ Motivation
▪ Individual differences (including MBTI)
▪ Participants start with your own practical cases
Foundation and Practitioner change in organizations
Lesson 02
▪ The organization metaphors (Morgan)
▪ Organizational Culture and Change
▪ Change Models on the organizational level:
▪ 3-phase model of Lewin
▪ 8-Step model and the dual organizational model of Kotter
▪ Systems thinking and the three challenges of change of Senge
▪ Emergent Change
▪ Key roles in organizational change
▪ Defining the change
▪ Strength Analysis and homeostasis
▪ Developing a vision
▪ Benefits Management
▪ Optional: You and the change - Personal leadership
▪ Participants will work with their own case studies
Foundation and Practitioner: Communication and stakeholder engagement (+ Foundation exam)
Lesson 03
▪ Leadership and stakeholder engagement
▪ 7 principles to the involvement of stakeholder
▪ To identify and describe stakeholders
▪ Segmenting stakeholders eg "CPIG 'segmentation
▪ Techniques to bring stakeholders into the picture
▪ Managing relationships and mobilizing stakeholders
▪ Rogers' Innovation Adoption Model
▪ Listening, lead with meaning and emotion, affect
▪ Professional communication in change
▪ Participants will work with their own case studies
▪ Foundation exam
Foundation and Practitioner Change Management Practice
Lesson 04
▪ Impact of change, continuity and risk model
▪ Categorize the impact of change
▪ Determine the impact - McKinsey 7s Model and GAP analysis
▪ Analysis of the impact on stakeholders
▪ Willingness to change & formula of Beckhard and Harris
▪ The effective collaboration facilitators of change, middle managers and the target groups
▪ Promoting willingness to change in organizations
▪ Forming an effective (change) team
▪ To develop a change management plan
▪ Effectively dealing with resistance and to create and maintain momentum
▪ Participants will work with their own case studies
Final day Practitioner topics (+ Practitioner exam)
Lesson 05
▪ Establishing a training program
▪ Project: change initiatives versus projects and programs
▪ Adoption at three levels (Kelman)
▪ Tipping and critical mass to change
▪ Vicious and virtuous cycles
▪ Three mutually reinforcing systems
▪ Participants discuss their own case studies
▪ Change Management Practitioner exam

Course Overview

During the training, the method is fully addressed. At the end of the training, the participant will know how change management can be implemented in an organization, project, program or portfolio and who should be involved. The participant learned to work with the following aspects and techniques in a change management scenario:

Individual Change:

Reverse the learning dip.
From unconscious to conscious competence.
Learning cycle of Kolb.
Four approaches for individual change.
Myers Briggs indicators.
Transformational change.

Team and Organizational Change:

Team effectiveness.
Forming storming, norming, performing.
Belbin types.
Bridges: managing the transition.
Kotter’s leading change approach.
Distinction leadership and management.
Leadership styles.

Learning Outcomes

Benefits for Organizations - all about delivery. At the end of this course, you will be able to:

Build the Organization

Build the organization’s capability and capacity to deal successfully with change, improving agility.

Transformation

Increase the probability of successful business change/transformation – supporting strategic direction.

Minimize Risks

Minimize risks (costs, delays, loss of employee engagement, reputation) associated with failed initiatives.

Align Initiatives

Align change initiatives with established, process-driven methods (like PRINCE2® and MSP®) to develop a unified approach to change.

Employee Commitment

Develop and sustain employee commitment and alignment with organizational purpose during times of change.

Stakeholder Engagement

Build and maintain the engagement of internal and external stakeholders with new initiatives.

Effective Communications

Manage more effective change communications with internal and external constituencies so that change is understood and supported.

Change Assessment

Improve assessment of change impact, integrated change planning and successful embedding of change into the life of the organization.

Key Features

Course Access

12 months online access to accredited AVC Change Management e-learning

Exam

Change Management Foundation exam - Valid for 12 months from purchase date. Must be taken online via web proctor

Mock Exam

Change Management mock exam revision tools with optional extras

Support

Full AVC tutor support and access to AVC Connect

Who Should Enroll in this Program?

Portofolio Managers

Program / Project Managers

Change Managers

Project Support Officers (PMO'ers)

Corporate risk managers and auditors

Senior and middle management, executives

Start course now

Exam Details

Foundation level

The purpose of the Foundation certification is to confirm that a candidate has sufficient knowledge and understanding of Change Management to work as an informal member of a team working on an organizational change initiative. The Foundation certification is also a pre-requisite for the APMG Practitioner certification.

Foundation Exam Format

Multiple choice
Four sections, total of 50 questions
25 marks required to pass (out of 50 available) -50%
40 minutes duration
Closed-book.

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